Sr. cloud and Systems Engineer
MeduNet
Total years of experience :18 years, 2 Months
- Virtualization Hyper-V & Nutanix (Prism).
- Functional ISO member Ensure MeduNet Data Center is complied with ISO 27001:2013 standards.
- Configure email and web security gateway and management products (Cisco IronPort & McAfee EPO).
- Managing public DNS internal and external servers (Linux OS).
- Monitor and evaluate trends in technology related to desktop and server support.
- Managed and monitored the backup cloud solution on Veeam & CommVault.
- Managed the infrastructure of rack servers and blade server’s audits of systems and reporting problems.
- Develops and maintain the many different components that make up a system:
Focuses on: Microsoft such as Windows Server AD, Exchange Server 2010 - 2013 - 2016 & Clustering & NLB & DAG- Installing, Backup, configuring and maintaining servers High-level troubleshooting.
- Maintain an inventory tracking system capacity (CPU, Memory, etc.) and reporting/correcting any issues.
- SCOM, SCVMM, SCCM, SC-Orchestrator, ME Support Center, WSUS, VPN, McAfee EPO etc…
- Install, upgrade, and maintain all categories of workstations (laptop, desktop, and VM).
- Maintain an accurate and up to date inventory of departmental hardware and software.
- Documentation of all deployed hardware, software, configurations, licenses, and uses.
- Firewall Security Policies and procedures.
- Managing and configuring Blade centers, servers, storages and SAN switches.
- Problem solving skills (proactive, reactive and creative). Identify alternative actions, sets appropriate priorities
and identifies creative and practical solutions.
- Responsible for managed and support Multi customers and support for Windows server infrastructure,
virtualization environments, and backup across the infrastructure.
- The role also provides second tier support to ensure the stable operation of all in-house server systems,
administration, storage platforms, and network connections, to ensure high levels of availability and security
of the client’s business applications.
- Monitor and Follow-up the incidents and Alerts - SolarWinds and ServiceNow
- Performing and Managed products: (Nutanix, Veeam, Windows VMs, Multi-Tenant Exchange, AD, DNS, Mail
Security Gateway, MSSQL Admin etc.
From Nov 2008 till now with STC in Access NOC (ZHONE) Project:
Assignment:
- Aggregation (ZMS) ZHONE Management System of MALC 719 equipment manage the activation of the circuits EFM SHDSL Technology Speed & VLAN & Bridges.
- Link Aggregation and RPR Configuration & Bridging applications.
- Presently assigned in (NOC) with STC for Network Support.
- OSS Integration with the third party system Integration the NMS with the Info Vista performance monitoring system.
- Troubleshoot and administrator MALC 719 on ZHONE technology at all levels and provided first, second and third line support.
- Charge for troubleshooting and giving solution to ISP & customer & technician to fix the problems with regards in configuration and installation of the VPN circuit's link.
- Creating VPN circuit’s connectivity requests.
- Making reports about the routine activities and network performance including running circuits.
- Providing to NOC and other operations teams regards to IP/MPLS infrastructure and transmission and follow up the escalated Trouble Tickets for customer’s emergency circuit requests.
- Familiars with Remedy RTTS User PMC Problem Management System.
- Work closely with our product management and support teams to deliver a high quality for VIP customers.
- Support The SkyZhone metro Wi-Fi system and Zhone Customer Premise Equipment (CPE) and ZMS server which provides a suite of management applications to fault, configuration, performance, and security and diagnostics functions and the Optical Line Termination (OLT), Optical Network Termination (ONT).
From Feb 2007 Nov 2008 to Oct 2008 Project Engineer VSAT Projects:
Assignment:
- Commissioning of SKYWAN 5000 & 2000 ND SatCom provides (NMS) for managing and monitoring the terminals of the network, based on HP Open View Manager for networks MA’ Aden
- Perform preventive maintenance tasks as per the plan covering the network elements and network facilities in each the sites.
- Perform the required tasks related to planned works and activities in the network in coordination with customer.
- Supporting on the Networks services status.
- Surveillance on the inspection tests required as the technical of the specification and inspections as per the approved.
- Installation H/W & S/W Integration & monitoring for IDU and ODU ND SatCom products also the Flyway connectivity remotely.
From Apr 2006 to Jan 2007 Project Engineer in (DDN Project) Support with STC:
Assignment:
- Commissioning & installation (I/D & O/D) for MICROWAVE.
- Coordinate with STC on all aspects of site inspections.
- Follow up payment invoices and make sure no outstanding issue.
- Ensuring invoices collected by MOP’s provide to STC with accurate invoices from BTC with BOQ & PAT Documents and MOPs at order changes in P.O and preparing the Invoices of STC.
Information Technology