Dhylva Paola de la Garza Amezola, Patient Coordinator

Dhylva Paola de la Garza Amezola

Patient Coordinator

Placidway

Location
United Arab Emirates - Abu Dhabi
Education
Master's degree, Generation and Management of Innovation
Experience
6 years, 10 Months

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Work Experience

Total years of experience :6 years, 10 Months

Patient Coordinator at Placidway
  • Mexico
  • October 2016 to November 2018

Coordinated medical treatments/procedures with patients with customization of proposed treatments.
Meet the medical needs of the Prospect Management Organization and provided maintenance of the customer relationship management system (CRM) and correspondence of customers. Generated proposals, agreements, and associated documents and processes. Developed partnerships and alliances with diverse medical companies and facilities.

Translator at Translate-IT International Group
  • Mexico
  • December 2014 to September 2016

Provided written specialized translation from Spanish to English and English to Spanish for national and international translation projects, clients like Economy Secretary of Mexico Government, Astra, Stendhal, Monsanto, Bayer, Armstrong, Pemex, Johnson & Johnson.

Executive microbiologist at Macter International
  • Pakistan
  • November 2010 to March 2012

Performed and scheduled a variety of quality control programs, sampling programs (air, water and raw material), media preparation programs, lab administration program, and bioburden testing program. Supervised decisions in the focus regarding sampling, Clean and Sanitization and Good Manufacturing Practices in the area. Responsible for testing, results, and elaboration of documentation from raw materials, tablets, water, syrups, tank farm, making and filling areas to avoid microbiological contamination.

Team leader microbiologist at Mission hills ( Colgate-Palmolive )
  • Mexico
  • November 2009 to May 2010

Performed Microbiological Analysis of Water, Raw Material, Product, Environmental Air, and Compression, Cleaning Surfaces and Sanitization of Production Equipment and Personal Hygiene, Microbiological Analysis of the Quality Control of the Microbiology Laboratory Documented analysis of microbiological samples and second review of analysis records. Updated procedures and performed maintenance programs and validation of equipment. Monitored the Quality System of the Microbiology Laboratory and update the micro database to keep "Micro Data Integrity". Prepared material for training and work logistics of 4 Microbiology helpers. Provided Technical support at Oral Care Plant in “Microbiological Risks" and followed-up on the correct "Good Manufacturing Practices", as well as prevent products from being compromised micro-biologically. Took part of Regulatory Audits.

Research Assistant at Sangre de cordon
  • Mexico
  • May 2008 to February 2009

Elaborated and performed protocol on mesenchymal human cell culturing for cell therapy purposes. Managed laboratory equipment, centrifuges, hemocytometer, incubator, cytometer, serological pipettes, and invertoscope. Performed purification of samples and standardization of techniques to achieve successful cell culture, expansion, and differentiation. Contributed with interpretation and presentation of results to corporate and academical level.

Education

Master's degree, Generation and Management of Innovation
  • at Universidad De Guadalajara
  • December 2016

train managers in innovation and knowledge that maintains a balance between economic development and environmental development.

Bachelor's degree, Biology
  • at Universidad de Guadalajara
  • November 2008

Protection, conservation, restoration and improvement of the environment to promote sustainable development and establish the basis to guarantee the right to all people to live in a healthy environment for their development, health and well-being, helps define environmental policies and its instruments for its application, preserves biodiversity through the establishment and administration of protected natural areas, participates in the regulation of the use of biological resources under the precepts of sustainable development and conducts research in the biological areas.

Specialties & Skills

Business Development
Research
Microbiology
Customer Care
Medical Coding
microsoft office
microbiology systems
quality control
english
biological research
innovative thinking
customer service
spanish
validation
team leader

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

English
Expert
Spanish
Native Speaker
Urdu
Intermediate

Training and Certifications

TOEFL (Training)
Training Institute:
ETS

Hobbies

  • Travel
  • Traditional food
  • Science
  • Family