haifa aboukhzam

Assistant professor à CNAM

• Liban - Beyrouth
• Je travaille ici depuis octobre 2019

Scientific Researcher à Arab center for research and policy studies

• Liban - Beyrouth
• Je travaille ici depuis mars 2020

IT branch manager à Arab center for research and policy studies

• Liban - Beyrouth
• octobre 2013 à mars 2020

IT Administrator à Sciteck

• Liban - Beyrouth
• octobre 2012 à août 2013

- Diagnosed and repaired all IT aspects on the Radiation Portal systems
at all Lebanese borders, ports and RHIA Intl. Airport
- Conducted IT preventive Maintenance to ensure systems Sustainability
- Delegated tasks to support team, besides working effectively
as teamwork
-Recommended technical advices to support team
- Documented procedures to be followed by support team

IT support officer à LACECOArchitects&Engineer

• Liban - Beyrouth
• août 2009 à août 2013

- User administration (setup and maintaining account)
- Maintaining system
- Quickly arrange repair for hardware in occasion of hardware failure
- Create a backup and recovery policy
- Update system as soon as new version of OS and application software
comes out
- Setup security policies for users (e.g. firewalls and intrusion detection systems)
- Maintain cisco switches and configure PBX voice system manager for new
phones and accounts