Haitham Emad, IT/ERP Manager

Haitham Emad

IT/ERP Manager

Flex Middle East

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, English Literature
Experience
7 years, 3 Months

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Work Experience

Total years of experience :7 years, 3 Months

IT/ERP Manager at Flex Middle East
  • United Arab Emirates - Dubai
  • September 2010 to November 2017

Manage IT Request support coordinating with the Head Office in India. Manage Budgeting / Recruiting IT Dept., and perform IT skills interview for the all new comers. Configuration & installation of Laptop, Printer, WIFI Setup Handling Telecom issues, smart phones & Blackberry Support Assist in business process modelling and identifying synergies in the processes performed across the Business Unit Provide first level support to end user Nominate IT security plans. Liaise with Hardware & Software vendors for IT requirements
SKILLS
A team builder with excellent knowledge of Oracle ERP Business Suite with 7 years SU experience
MIS/Reporting
Familiar with all PC/Mobile operating systems (Microsoft Windows - Linux - IOS - Android - BB)
Complete computer awareness (Software & Hardware).
Android Developer.
LANGUAGES
Arabic: Native
English: Fluent
Spanish: Beginner.
Liaise directly with Telecom service providers for any new subscriptions or connection issues
Helping All production dept. for all ERP related issues, solving problems and providing
solutions.
Training all newly joined production employees on ERP.
Monthly Auditing for material balance.
Develop and maintain relationships with key decision makers within the company, the
customer and business firm environment
Helping Marketing dept. for all ERP related issues, solving problems and providing solutions.
Helping Logistics dept. for all ERP related issues, solving problems and providing solutions.
Daily MIS reporting ( IT - Marketing - Logistics ) directly to the Business Head and
Corporate office.
Prepare analytical reports for Order situation and report it to the Business Head.
Prepare stock review report, analyzing stock movements and report it to the Business Head.
Analyze production procedure via ERP, presenting the strength points to support, and week
points to improve, report it to Production Heads and Business Head.
Track delivery results against required delivery dates given by the customer, Report it to the
Business Head
Working as a corporate controller to manage and maintain a proper workflow of the
information between our site, and the Corporate Office.
Responsible for analyzing and presenting competitive intelligence data related to the business.

Education

Bachelor's degree, English Literature
  • at Faculty Of Arts (English Dept.)
  • October 2008

Specialties & Skills

Applications Support
Mobile Maintenance
Analysis
Oracle ERP
Linux OS
Mobile Application
Software
Microsoft Office
Mobile Maintenance
Hardware

Languages

Arabic
Native Speaker
English
Expert
Spanish
Beginner