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Hamdi Ben Hassine, Plant Quality Manager

Hamdi Ben Hassine

Plant Quality Manager·CAIR LGL

Tunisia

Master's degree, Industrial Engineer

Work experience

Total years of experience: 18 years, 7 months

Plant Quality Manager

January 2019 - Present

CAIR LGL

Sousse, Tunisia

January 2019 - Present

• Develop and manage the quality teams (60+ person) and strengthen their commitment, achieving 100% of quality goals with an average of 1 PPM
• Recruit and train quality personal and reorganize the quality department, reducing the yearly turnover from 15% to 3%
• Establish and manage the overall department KPI’s and goals, and ensure a regular monitoring of QA team performance, and quality reporting for all relevant parties
• Spearhead the treatment of customer & internal quality issues, optimizing the average treatment time from 45 to 6 days and reducing 60% of yearly customer claims
• Supervise the set up of corrective and preventive actions CAPA and optimize its KPI’s to achieve monthly realization and efficiency rates both >90%
• Stimulate the plant hygiene management system by establishing a proactive approach for the different hygiene risks and reducing more than 60% of yearly hygiene issues
• Manage and re-organize the supplier quality service, achieving more than 95% of issues regularly detected during incoming inspection, reducing from 6 to 1 day the lead time of material release, and solving 100% of supplier claims
• Schedule and follow up with the Engineering department the Validation & Qualification activities for the new projects and for product/process changes
• Provide quality leadership to ensure the respect of relevant standards and regulatory requirements

Company industry:
Biotechnology
Job role:
Quality Control

Autonomous Production Unit Manager

April 2018 - December 2018

HUTCHINSON

Sousse, Tunisia

April 2018 - December 2018

• Develop and manage the production, quality, method and maintenance teams for a Fiat/PSA/Maserati products production unit (120+ person)
• Recruit, train and develop the APU team, reducing the Turn-over from 14% to 3% and completing building the APU team with highly successful team members
• Actively participate in the meetings of the Executive Management Committee and the plant QRQC, and ensure regular reporting of the APU results
• Spearhead the daily meeting of the APU Gemba (APU QRQC) to ensure regular monitoring of performance results and the treatment of the different issues (claims, scraps, and internal issues : quality/production/breakdowns/RH)
• Drive lean projects and optimize the treatment of quality or production issues, increasing the efficiency rate from 50% to 100%, reducing 80% of scraps and total claims (VSM, SMED, Variability hunting, Pull Flow Kanban, ..)
• Perform the safety audits and ensure necessary measures are taken to improve the APU safety level including proper safety trainings and inspections
• Successfully organize the launch of the new projects with 70% decrease of related issues during serial production
• Ensure customer and certification audits IATF16949 without any non-conformity

Company industry:
Automotive Manufacture
Job role:
Manufacturing

Production Manager

November 2012 - March 2018

Fränkische

Tunis, Tunisia

November 2012 - March 2018

• Manage and develop the production and maintenance team in the plant (50+ person)
• Analyze and develop immediate, medium and long-range programs to improve production methods and processes and to enhance competitiveness
• Lead the daily activities meetings with the different internal parties (quality, logistic...)
• Manage and develop the training system to ensure quality level improvement without any quality control, and succeed to finish all customer and certification audits without any non-conformity
• Drive regular management of operational KPI's and goals, including performance team management and reporting the performance analysis to interested parties
• Drive continuous improvement projects to enhance productivity and quality level, increasing productivity more than 4 times without any additional production line, and redressing the yearly total claims from 30 to 1 without any quality control (3 PPM) : 5S, SMED, TPM
• Develop the new products and prepare its manufacturing protocols and tools
• Deal with time sensitive materials and ensure the on-time availability of Finish goods
• Drive the corrective and preventive maintenance and optimize maintenance costs

Company industry:
Automotive Manufacture
Job role:
Manufacturing

Quality Responsible

November 2009 - October 2012

DRÄXLMAIER

Sousse, Tunisia

November 2009 - October 2012

• Develop and manage the quality service for Passat & Audi TT Module production unit (MB) (QA team of 30 person) and ensure the achievement of 100% of quality goals with an average of 2 PPM
• Supervise and schedule the transfer project of Audi A3 Module production lines to a new subcontractor, meanwhile keeping under control the quality level
• Head of the quality service for Passat KSK (complete Car’s Wiring) production unit (60+ person of QA team), and manage the crisis period with VW redressing the plant supplier rating level from level B to A in just 10 months
• Provide quality leadership and management to approve and assess the production & control equipments and through each product/process changes
• Perform regular analyze of quality performance KPI’s and ensure correspondent reporting to the management
• Direct 8D problem solving teams for customer-related quality issues, including tracking, reporting, problem solving issues, implementing actions, and data analysis
• Supervise QC activities and develop the QC strategy to ensure major quality issues are regularly well targeted in a real basis time and achieve 70% improvement of customer satisfaction
• Drive continues improvement, as well as lean and Re-engineering activities, leading to successfully redress 80% of customer complaints
• Ensure the update of production control plans PLP and the product/process FMEA to ensure full control of both products and production processes
• Develop and improve relationship with key major suppliers to achieve quality goals

Company industry:
Automotive Manufacture
Job role:
Quality Control

Drilling Engineer

February 2009 - August 2009

PA-Resources

Tunis, Tunisia

February 2009 - August 2009

- Supervise field operations and follow its operational activities as a company man for 2 wells: 1 development well (Drilling & Completion) and 1 exploration well (Drilling & Abandonment).
- Prepare the drilling program for 1 exploration well.
- Prepare the final drilling well reports for these2 wells.

Company industry:
Oil & Gas
Job role:
Engineering

Quality Engineer

October 2007 - October 2008

BAXTER-Tunisia

Tunis, Tunisia

October 2007 - October 2008

• Establish and manage the risk assessment system for the overall products and processes in the plant, and supervise the Change Control system
• Implement the PDCA approach to increase 20% in quality control performance
• Improve the Layout and the organisation of incoming inspection laboratory and succeed to reduce 40% of Raw material release lead-time
• Develop a Raw Material Kanban area for the production rooms

Company industry:
Pharmaceutical Manufacturing
Job role:
Quality Control

Quality Engineer Trainee

March 2007 - June 2007

TOTAL-Tunisia

Tunis, Tunisia

March 2007 - June 2007

Set up a management system of the environment in accordance with the standard ISO 14001:2004 and its integration with the security and quality management systems already present on site.

Company industry:
Natural Gas Distribution
Job role:
Engineering

Education

Engineering National school of Tunis ENIT

July 2007

July 2007

Master's degree, Industrial Engineer

Tunisia

Skills

Lean Manufacturing
Expert
Lean Manufacturing
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Operational Risk Management
Expert
Operational Risk Management
Expert
Production Management
Expert
Production Management
Expert
Engineering Management
Expert
Engineering Management
Expert
Quality Management
Expert
Quality Management
Expert
Good knowledge of international quality assurance standards ISO9001, ISO14001, OHSAS Standards, ISO
Expert
Good knowledge of international quality assurance standards ISO9001, ISO14001, OHSAS Standards, ISO
Expert
Leadership
Expert
Leadership
Expert
Lean Manufacturing
Expert
Lean Manufacturing
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Operational Risk Management
Expert
Operational Risk Management
Expert
Production Management
Expert
Production Management
Expert
Engineering Management
Expert
Engineering Management
Expert

Languages

French
Expert
English
Expert
Arabic
Expert
German
Intermediate

Training and Certifications

Training
SMED
CIM-aachen
Quality Complaint Management
DRÄXLMAIER
ISO 13485
Tüv Rheinland
Feb 2019
Leadership
HR@WORK
Jun 2012
APQP : Advanced Product Quality Planning
SGS
Jan 2012
ISO 9001
HR CONSULT
Jun 2008

Hobbies

  • Soccer
  • Swimming
  • Cinema