hamdy debes

Religion Tourism Manager & marketing and sales Manager at Concord Royal Travel

• Egypt - Cairo
• My current job since October 1995

Handling customer escalation if any
* Managing payment to vendors and accounting
* Leading a team of 2-5 resources
* Handling and organizing hotel reservation, tour programs,
communication, conferences and Events
* Handled marketing strategies as well as establishing pricing and
specific program details
* Handling employee's daily tasks and operation including resolving labor
issues and handling Filing system
* Planned quick methods for improving customer response to tours and program
* Assisted customer to obtain documents such as visa
* Predicted market availability and techniques to satisfy customer need
* from Google in Digital Marketing (26 subjects

Tourism Manager at Concord Royal Travel

• Egypt
• My current job since January 2018

Job responsibilities include
* charge of Religion Tourism Dept.
* Charge of Domestic Department and customers service and inform. system
* Charge of Visa section and insurance document- preparing Embassy files
* Marketing &sales.
* Reporting weekly to General Manager

Tourism Manager at AL Fouad international travel

• January 2017 to May 2018

Providing leadership, motivation, direction, and support to them Identify and
network with prospective clients. Achieving increased sales growth
* Setting communication and maintaining timelines and priorities on
every project
* Managing operation and administrative function to ensure specific project
are delivered efficiently
* Make recommendation to the general manage on necessary sales
plans or strategy revision to increase production from own accounts
* To increase production from own accounts industry segment
G.M at Jovi travel

• December 2016 to November 2017

promoting and marketing the business
* selling travel product and tour package
* sourcing products destination to meet customer demands for bespoke
travel and Sustainable tourism
* taking part in familiarization visits to new destine to gather
information an issues and amenities of interest to consumer.
* liaising with travel partner, including airlines and hotels to manage
booking and schedules
* Dealing with customer enquiries and aiming to meet their expectations
* overseeing the smooth, efficient running of the business
* Constantly motivating the sales teams to the hi their target
profitability
* communicating with sales consultant and providing encouragement
help
* Dealing with disciplinary matters and consumer complaints
GM at Virginia Travel

• February 2015 to November 2016

Determine clients need and suggest suitable travel package
* organize travelers need from beginning to end including
(accommodation, transportation, and sightseeing)
* suppling travelers with pertinent information Arranged for
transportation, accommodation of customer and their families a useful
travel/ holiday material
Tourism Religion Manager
Ghalwash travel

• October 2014 to January 2015

managed communication between the company and various local
government departments
* providing potential customer with information regarding various tour
program
* use promotion techniques and prepare promotional materials to sell
itinerary tour package
* managed communication between the company and various local
government departments
* providing potential customer with information regarding various tour
program
* use promotion techniques and prepare promotional materials to sell
itinerary tour package