HR Manager
AL Dawliyah Group
Total years of experience :18 years, 5 Months
Administration Manager - Government Relation Manager - Ofice Manager
Work Experience & Key Achievements:
HR Manager
AL Dawliyah Group, Dubai
June 2022 - Present
• Manage a diverse team of over 200 employees across AL Dawliyah Insurance Services, Iliayaa Properties and Iliayaa Contracting, ensuring a professional, organized, and safe work environment.
• Implement new employee engagement initiatives, resulting in a 20% reduction in staf turnover.
• Develop and execute cost-saving measures, leading to a 10% decrease in departmental expenses while maintaining high-quality standards.
• Streamline visa processing procedures, reducing processing times by 25% and ensuring compliance with government regulations.
• Successfully onboard and train new employees, resulting in a 30% decrease in onboarding time and ensuring a smooth transition for new hires.
• Improve safety procedures, leading to a 15% reduction in workplace accidents and injuries.
• Enhance communication channels with employees, suppliers, and stakeholders, resulting in a 20% increase in overall operational eficiency.
• Manage and motivate employees, resulting in a 25% increase in employee satisfaction and engagement levels.
Responsibilities:
• Maintain professional, organized, and safe environment for employees and patrons.
• Onboard new employees with training and documentation.
• Maximize performance by monitoring daily activities and mentoring team members.
• Cross-train existing employees to maximize team agility and performance.
• Resolve staf conflicts, actively listening to concerns and finding appropriate middle ground.
• Accomplish multiple tasks within established timeframes.
• Communicate clearly with employees, suppliers, and stakeholders to keep everyone on the same page and working toward established business goals.
• Control costs to keep business operating within budget and increase profits.
• Plan and budget accurately to provide business with resources needed to operate smoothly.
• Control resources and assets for department activities to comply with industry standards and government regulations.
• Recruit, interview, and hire employees and implement mentoring program to promote positive feedback and engagement.
• Process and carry out all transactions relating to visa, permits, trade licenses, establishment cards, company registration, pertaining to employees and group of companies, liaising with various government departments and agencies such as DED (Dubai Economic department), Immigration, MOHRE (Ministry of Human resources and Emiratization), Dubai Municipality, Dubai Health department, RERA DEWA etc.
• Acquire global visas from diferent embassies.
• Maintain legal files and update staf records such as increment, transfer, resignation etc.
• Adhere to United Arab Emirates Labor law and regulation.
• Ensure all business and trade licenses are updated, follow up oficial approvals and permits, to prevent unnecessary violation.
• Developed and implemented risk management strategies, reducing project risks by 15%.
• Managed project budgets, achieving a 10% cost savings.
• Established robust reporting mechanisms, ensuring clear documentation of project progress and outcomes.
• Successfully delivered projects on time, meeting or exceeding stakeholder expectations.
• Established and maintained strong relationships with stakeholders, resulting in a 25% increase in stakeholder satisfaction.
• Implemented project monitoring mechanisms, enabling real-time tracking of project progress.
• Facilitated regular stakeholder meetings, ensuring continuous engagement and alignment with project goals.
• Implemented time management strategies, improving project delivery timelines by 10%.
• Led recruitment efforts to attract and hire top talent, improving staff retention rates by 20%.
• Delegated tasks to team members based on their skills and expertise, resulting in a 15% increase in team productivity.
• Identified and resolved project issues in a timely manner, ensuring minimal impact on project timelines.
• Developed project timelines, ensuring clear milestones and deadlines were established.
• Defined project scope and objectives, ensuring alignment with stakeholder expectations.
• Conducted regular project performance evaluations, identifying areas for improvement and implementing corrective actions.
• Developed and managed project budgets, ensuring projects were completed within budget.
• Implemented quality assurance processes, ensuring project deliverables met quality standards.
• Collaborated with clients to define project requirements and expectations, ensuring alignment with project goals.
• Developed risk mitigation plans, reducing the impact of potential risks on project outcomes.
• Oversaw the execution of all projects, ensuring they were completed on time and within budget.
• Liaised with government agencies to ensure regulatory compliance, handling all necessary documentation and processes for regulatory approvals and permits.
• Maintained a zero compliance-related incident record through diligent monitoring and adherence to regulations.
• Managed stock request processes to ensure timely and accurate fulfillment of needs.
• Implemented inventory control measures to prevent shortages and overstock, optimizing stock levels and reducing waste by 15%.
• Coordinated maintenance schedules for all facilities and equipment, reducing downtime by 20% with a comprehensive maintenance scheduling system.
• Recruited over 2000 employees, ensuring compliance with labor laws and regulations.
• Updated HR database with new employee information, changes in benefits, and other details.
• Oversaw hiring, staffing, and labor law compliance, ensuring a smooth onboarding process.
• Prepared new hire letters, employee contracts, and corporate policies.
• Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations.
• Monitored labor laws and regulations compliance to protect employers from litigations and employees from discrimination and harassment.
• Addressed employee conflicts with appropriate urgency, following all corporate procedures.
• Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
• Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
• Developed and implemented onboarding and orientation programs for new employees.
• Advocated for staff members, helping to identify and resolve conflicts.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Assisted with writing job postings and job descriptions for boards.
• Improved office efficiency by effectively managing internal communications and correspondence.
• Completed human resource operational requirements by scheduling and assigning employees.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Managed a team of over 300 employees, implementing school policies and technical procedures to preserve data integrity and security.
• Processed all types of visas, including employment visas, and submitted relevant documents to immigration/labor offices for cancelled or absconding employees.
• Conducted regular meetings with the team to discuss issues, concerns, and updates.
• Updated the school principal and HR with information and new policies from Ministry/Authority regulations.
• Maintained all necessary emails, letters, and record tracks between the school and government authorities.
• Applied for and updated the School Educational License with the Educational Authority.
• Updated and organized information about student registration procedures and required documents, registering all school students with Education Authorities.
• Checked all required documents for student registrations before submitting to Education Authorities within agreed timelines, submitting end-of-year results.
• Applied for and updated teacher approvals from Education Authorities.
• Submitted all rules and regulations in English for school management.
• Maintained employee records (soft and hard copies) and updated HR databases (e.g., new hires, separations, vacation, and sick leaves).
• Assisted in payroll preparation by providing relevant data such as absences, bonuses, and leaves.
• Prepared paperwork for HR policies and procedures.
• Managed all PR work for over 16, 000 employees and 100 restaurants, ensuring efective communication and positive public image.
• Responsible for processing and carrying out all transactions related to visas, liaising with various government departments.
• Processed all types of visas, including employment visas and residence visas for employees and entertainers.
• Submitted relevant documents periodically to immigration/labor ofice with regards to cancelled or absconding employees and maintained hotels sponsorship list.
• Liaised and worked closely with Human Resources Clerk to ensure that forms and formats for all transactions were correct and complete prior to submission.
• Prepared monthly reports on visa reconciliation, ensuring accuracy and compliance with regulations.
• Maintained and cultivated goodwill and good relationships with government departments, facilitating smooth operations.
• Stayed up to date with changes or amendments to prevailing laws, rules, regulations, forms, formats, and other procedures, keeping the Human Resources Department advised of such changes.