Hamza Lokhandwala, Assistant Manager Sales

Hamza Lokhandwala

Assistant Manager Sales

Al Jabr KIA

Location
Saudi Arabia
Education
Bachelor's degree, BA
Experience
19 years, 0 Months

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Work Experience

Total years of experience :19 years, 0 Months

Assistant Manager Sales at Al Jabr KIA
  • Saudi Arabia - Dammam
  • My current job since October 2023

 Develop and implement effective sales and marketing strategies to drive revenue growth and expand market share for genuine Accessories products.
 Successfully manage channel sales for existing dealers while actively expanding the network by identifying and onboarding new dealers.
 Maintain optimum inventory levels and ensure efficient order and distribution management, working closely with the technician team to ensure timely pre-delivery accessories installation.
 Conduct comprehensive market research and competitor analysis to identify potential business opportunities and optimize product launch and display strategies.
 Coordinate the procurement of accessories from South Korea, ensuring successful launch and distribution across the Kingdom.


 Initiate and execute impactful social media and email marketing campaigns to enhance brand awareness and drive sales.
 Foster effective communication with the manufacturer (Hyundai MOBIS) and other OEM manufacturers in South Korea to ensure smooth operations and timely delivery of accessories.
 Utilize advanced data analysis skills, including Excel, Power Query, and Orange Data Mining, to extract, clean, transform, wrangle, model, and mine data, enabling data-driven decision-making for improved business outcomes.
 Continuously track and analyze key metrics such as installations, inventory, sales, and customer feedback, utilizing insights to optimize operational efficiency and achieve key performance indicators (KPIs).

Marketing Specialist & National Head Of PDIO (Pre Delivery Installations Operation) at Al Jabr Automotive, KIA Saudi Arabia.
  • Saudi Arabia - Dammam
  • August 2015 to October 2023

Data Analysis Skills:

● Extracting, Cleaning, Transforming, Wrangling, Modeling, and Mining Data.
● Dashboarding & Business Intelligence with Automation.
● Data Visualization.
● Marketing Analysis (RFM & Cluster Analysis).
● Forecasting.

(Tools Known: Excel, PowerPoint, Power Query, Power Pivot, Power BI, KINME, Tableau, & Orange 3.)

 Report to the GM of Parts and Accessories and manage Accessories outlets throughout the Kingdom, leading a team of 26 people.
 Develop and execute sales and marketing strategies to drive revenue growth and increase market share for genuine Accessories products.
 Manage channel sales of current dealers and augment new dealers to expand the network.
 Ensure optimum inventory levels, order and distribution management, and timely pre-delivery accessories installation by the technician team.
 Conduct market research and competitor analysis to identify business opportunities and optimize product launch and display.
 Procure accessories from South Korea and ensure successful launch and distribution across the Kingdom.
 Launch social media and email marketing campaigns to drive brand awareness and sales.
 Communicate with the manufacturer (Hyundai MOBIS) and other OEM manufacturers in South Korea to ensure smooth operations and timely delivery.
 Track and analyze data on installations, inventory, sales, and customer feedback to optimize operating results and achieve KPIs.
 Utilizing advanced data analysis skills, including Excel, Power Query, and Orange Data Mining, to extract, clean, transform, wrangle, model, and mine data, allowing for improved decision-making and business outcomes.

Sales Manager at Sraddha Motors Pvt. Ltd.
  • India - Surat
  • July 2014 to July 2015
Sales Manager at Renault Bharuch
  • India - Surat
  • November 2013 to June 2014

 Responsible for the operating result of the branch- Sales, Service & Spares.
 Ensure that showrooms are properly staffed in all positions to provide the required high level of customer service expected.
 Mentoring and Coaching Assistant Sales Manager & Team leaders to control all activities of sale staff in terms of prospecting, qualifying customers, demonstrating product, doing test drives, negotiating & closing deals.
 Ensure that showroom facilities are properly managed in terms of displays, cleanliness, storage space, customer Inquiries, etc.
 Manage and control all costs pertaining to sales operations at locations to ensure costs are closely managed and net contribution is optimize
 Ensure that the Sales team meets following KPI's - Sales units, Contribution in Targets, Customer Satisfaction target & Associated Automobile businesses like Accessories, Insurance etc.
 Monitor stocks levels at locations to ensure stock turnover is maximized.
 Ensuring the team achieves & exceeds the given targets.
 Ensure core sales standards are maintained consistently.
 Planning Activities & events boosting sales process and ensuring the plans are executed in down line properly.
 Provide suggestion and feedback to the manufacturer regarding the changes and scenario in local markets.
 Verifying & scrutinizing the work done in down line.
 Ensure that the sales team has build and maintain comprehensive data base of customer profile and Prospects.
 Shape and implement a customer strategy to retain and attract customer delivering a differentiating retail experience for each customer.

Sales Supervisor at Al Mulla Group | Spare Parts.
  • Kuwait - Al Ahmadi
  • June 2008 to October 2013

• Achieve and maintain the Company prescribed sales standards, which improves and maintains company and brand image and prestige
• Achieve or exceed the allocated sales target
• Deliver excellent customer service, thereby ensuring maximum customer satisfaction and repeat sales
• Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Company's business objectives and a larger customer/prospect base. Adhere to the discount yardsticks laid by the company.
• Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
• Constantly improve and update knowledge, especially product range, features and benefits, general automotive industry and technical developments, market trends, competitor analysis, sales techniques and customer handling skills.
• Maintain, and a forge solid relationship with customers and business partners. Improve the CSI customer satisfaction index.
• Motivating the staff to achieve sales targets and exceed it, to maintain team work in the branch to make the process smooth running and hassle free
• To manage the location inventory within acceptable standards and be able to handle customers at all levels.
• To Identify new business opportunities.
• To maintain customer service standards and parts process that meets the principal and company's requirements
• To ensure predictive parts ordering takes place to maintain high level of customer service
• To monitor and evaluates customer need and competitor activity in the spare parts market (E.g. Seasonal parts ordering)
• To regularly review parts accessory displays to reflect sales trend and opportunities
• To perform day-to-day administrative tasks such as maintaining information files and processing paperwork.

Sr. Sales Executive | Corporate Sales. at Raviratna motors pvt ltd
  • India - Vadodara
  • April 2005 to June 2008

Handling major corporate accounts in Bharuch District, State Gujarat.

Hunting for lucrative markets and business prospects.

To Develop Fleet sales.

To Organize road shows and perform presentations in corporate.

To achieve and exceed the targets.

To build forge relationship with customer.

To represent the brand and the company (dealership).

To close the deals which leads the profitable results.

Education

Bachelor's degree, BA
  • at Mahatma Gandhi University.
  • January 2015

Holding a Bachelor Degree in Political Science with FIrst Class.

Specialties & Skills

Spare Parts
Customer Satisfaction
Sales Management
Team Management
Automotive Sales
Corporate Sales | Spare parts Sales| Car Sales | Branch management | Fleet Sales | Team work.
Auto Accessories Sales Management
Team Management
Sales Forecaste
Data Analytics
Data Mining

Languages

Arabic
Intermediate
English
Expert
Hindi
Expert
Gujarati
Expert
Urdu
Intermediate

Hobbies

  • Car racing, playing chess, reading quran