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Hamza Lokhandwala, Assistant Manager Sales

Hamza Lokhandwala

Assistant Manager Sales·Al Jabr KIA

Saudi Arabia

Bachelor's degree, BA

Work experience

Total years of experience: 21 years, 3 months

Assistant Manager Sales

October 2023 - Present

Al Jabr KIA

Dammam, Saudi Arabia

October 2023 - Present

 Develop and implement effective sales and marketing strategies to drive revenue growth and expand market share for genuine Accessories products.
 Successfully manage channel sales for existing dealers while actively expanding the network by identifying and onboarding new dealers.
 Maintain optimum inventory levels and ensure efficient order and distribution management, working closely with the technician team to ensure timely pre-delivery accessories installation.
 Conduct comprehensive market research and competitor analysis to identify potential business opportunities and optimize product launch and display strategies.
 Coordinate the procurement of accessories from South Korea, ensuring successful launch and distribution across the Kingdom.


 Initiate and execute impactful social media and email marketing campaigns to enhance brand awareness and drive sales.
 Foster effective communication with the manufacturer (Hyundai MOBIS) and other OEM manufacturers in South Korea to ensure smooth operations and timely delivery of accessories.
 Utilize advanced data analysis skills, including Excel, Power Query, and Orange Data Mining, to extract, clean, transform, wrangle, model, and mine data, enabling data-driven decision-making for improved business outcomes.
 Continuously track and analyze key metrics such as installations, inventory, sales, and customer feedback, utilizing insights to optimize operational efficiency and achieve key performance indicators (KPIs).

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Marketing Specialist & National Head Of PDIO (Pre Delivery Installations Operation)

August 2015 - October 2023

Al Jabr Automotive, KIA Saudi Arabia.

Dammam, Saudi Arabia

August 2015 - October 2023

Data Analysis Skills:

● Extracting, Cleaning, Transforming, Wrangling, Modeling, and Mining Data.
● Dashboarding & Business Intelligence with Automation.
● Data Visualization.
● Marketing Analysis (RFM & Cluster Analysis).
● Forecasting.

(Tools Known: Excel, PowerPoint, Power Query, Power Pivot, Power BI, KINME, Tableau, & Orange 3.)

 Report to the GM of Parts and Accessories and manage Accessories outlets throughout the Kingdom, leading a team of 26 people.
 Develop and execute sales and marketing strategies to drive revenue growth and increase market share for genuine Accessories products.
 Manage channel sales of current dealers and augment new dealers to expand the network.
 Ensure optimum inventory levels, order and distribution management, and timely pre-delivery accessories installation by the technician team.
 Conduct market research and competitor analysis to identify business opportunities and optimize product launch and display.
 Procure accessories from South Korea and ensure successful launch and distribution across the Kingdom.
 Launch social media and email marketing campaigns to drive brand awareness and sales.
 Communicate with the manufacturer (Hyundai MOBIS) and other OEM manufacturers in South Korea to ensure smooth operations and timely delivery.
 Track and analyze data on installations, inventory, sales, and customer feedback to optimize operating results and achieve KPIs.
 Utilizing advanced data analysis skills, including Excel, Power Query, and Orange Data Mining, to extract, clean, transform, wrangle, model, and mine data, allowing for improved decision-making and business outcomes.

Company industry:
Automotive Dealership & Distributor
Job role:
Marketing and PR

Sales Manager

July 2014 - July 2015

Sraddha Motors Pvt. Ltd.

Surat, India

July 2014 - July 2015

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Sales Manager

November 2013 - June 2014

Renault Bharuch

Surat, India

November 2013 - June 2014

 Responsible for the operating result of the branch- Sales, Service & Spares.
 Ensure that showrooms are properly staffed in all positions to provide the required high level of customer service expected.
 Mentoring and Coaching Assistant Sales Manager & Team leaders to control all activities of sale staff in terms of prospecting, qualifying customers, demonstrating product, doing test drives, negotiating & closing deals.
 Ensure that showroom facilities are properly managed in terms of displays, cleanliness, storage space, customer Inquiries, etc.
 Manage and control all costs pertaining to sales operations at locations to ensure costs are closely managed and net contribution is optimize
 Ensure that the Sales team meets following KPI's - Sales units, Contribution in Targets, Customer Satisfaction target & Associated Automobile businesses like Accessories, Insurance etc.
 Monitor stocks levels at locations to ensure stock turnover is maximized.
 Ensuring the team achieves & exceeds the given targets.
 Ensure core sales standards are maintained consistently.
 Planning Activities & events boosting sales process and ensuring the plans are executed in down line properly.
 Provide suggestion and feedback to the manufacturer regarding the changes and scenario in local markets.
 Verifying & scrutinizing the work done in down line.
 Ensure that the sales team has build and maintain comprehensive data base of customer profile and Prospects.
 Shape and implement a customer strategy to retain and attract customer delivering a differentiating retail experience for each customer.

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Sales Supervisor

June 2008 - October 2013

Al Mulla Group | Spare Parts.

Al Ahmadi, Kuwait

June 2008 - October 2013

• Achieve and maintain the Company prescribed sales standards, which improves and maintains company and brand image and prestige
• Achieve or exceed the allocated sales target
• Deliver excellent customer service, thereby ensuring maximum customer satisfaction and repeat sales
• Adhere to company sales and prospecting systems. Achieve or exceed the target on number of prospects logged which ensures achievement of Company's business objectives and a larger customer/prospect base. Adhere to the discount yardsticks laid by the company.
• Ensure that Company procedures are adhered to while handling cash and credit customers. This ensures safety of cash and minimal chances of any loss
• Constantly improve and update knowledge, especially product range, features and benefits, general automotive industry and technical developments, market trends, competitor analysis, sales techniques and customer handling skills.
• Maintain, and a forge solid relationship with customers and business partners. Improve the CSI customer satisfaction index.
• Motivating the staff to achieve sales targets and exceed it, to maintain team work in the branch to make the process smooth running and hassle free
• To manage the location inventory within acceptable standards and be able to handle customers at all levels.
• To Identify new business opportunities.
• To maintain customer service standards and parts process that meets the principal and company's requirements
• To ensure predictive parts ordering takes place to maintain high level of customer service
• To monitor and evaluates customer need and competitor activity in the spare parts market (E.g. Seasonal parts ordering)
• To regularly review parts accessory displays to reflect sales trend and opportunities
• To perform day-to-day administrative tasks such as maintaining information files and processing paperwork.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Sr. Sales Executive | Corporate Sales.

April 2005 - June 2008

Raviratna motors pvt ltd

Vadodara, India

April 2005 - June 2008

Handling major corporate accounts in Bharuch District, State Gujarat.

Hunting for lucrative markets and business prospects.

To Develop Fleet sales.

To Organize road shows and perform presentations in corporate.

To achieve and exceed the targets.

To build forge relationship with customer.

To represent the brand and the company (dealership).

To close the deals which leads the profitable results.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Education

Mahatma Gandhi University.

January 2015

January 2015

Bachelor's degree, BA

India

GPA (percentage): 67%

GPA (percentage): 67%

Holding a Bachelor Degree in Political Science with FIrst Class.

Skills

Spare Parts
Expert
Spare Parts
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Sales Management
Expert
Sales Management
Expert
Team Management
Expert
Team Management
Expert
Automotive Sales
Expert
Automotive Sales
Expert
Corporate Sales | Spare parts Sales| Car Sales | Branch management | Fleet Sales | Team work.
Expert
Corporate Sales | Spare parts Sales| Car Sales | Branch management | Fleet Sales | Team work.
Expert
Auto Accessories Sales Management
Expert
Auto Accessories Sales Management
Expert
Team Management
Expert
Team Management
Expert
Sales Forecaste
Expert
Sales Forecaste
Expert
Data Analytics
Intermediate
Data Analytics
Intermediate
Data Mining
Intermediate
Data Mining
Intermediate
Spare Parts
Expert
Spare Parts
Expert
Sales Management
Expert
Sales Management
Expert
Customer Satisfaction
Expert
Customer Satisfaction
Expert
Automotive Sales
Expert
Automotive Sales
Expert

Languages

Arabic

Intermediate

English

Expert

Hindi

Expert

Gujarati

Expert

Urdu

Intermediate

Hobbies and interests

Car racing, playing chess, reading quran