Purchasing Assistant
VSTAR MULTIMEDIA LLC
Total years of experience :12 years, 8 Months
Place orders prepared by buyers and send copies to suppliers to ensure
the stores have sufficient supplies, and handle the required follow up.
• Determine if inventory quantities are sufficient for needs, ordering more
materials when necessary.
• Respond to Buyers and Suppliers inquiries about order status, changes,
or cancellation of orders.
• Perform buying duties when necessary.
• Review suggested orders from suppliers to verify accurate quantity
needed in the stores.
• Computes costs and suggested retail price for new products according to
region before sending it for creation.
• Forward invoices/ credit notes to appropriate accounts when it comes to
promotions and price reductions.
• Coordinates with Department Managers and Buyers to make sure that
Return to Vendor and transfers are complete.
• Communicates any on going/ ending promotions to Customer Service,
Department Managers and Shop Managers.
• Communicates any price change that will take effect the following day to
all stores.
• Prepares stock and sales report as requested by Buyers and Suppliers.
• Prepares weekly reports for new releases and top sellers.
& Primary Cashier.
Responsible for the following aspects of the Customer Service & Primary Cashier.
: Customer satisfaction, Customer follow .
* Greets customers in a friendly and courteous way on entry to the shop in order
to ensure customers feel welcome and to contribute to a positive overall
shopping experience.
* Plans and prepares staff rosters to ensure that manpower is properly allocated
as per operational requirements.
* Attends and runs daily department meetings in order to ensure all department
activities and events are properly understood and communicated.
* Manages front desk administration (marketing, promotions, ticket sales etc.…)
to ensure customers are served efficiently and marketing activities are properly
implemented.
* Ensures that cash register is clean and tidy all the time and procedures are
properly followed.
* Conducts on- the- job training, demonstration and instruction for existing
employees, in order to support their development and ensure the highest
standards of performance are achieved.
* Manages the training of new cashiers to support the provision of continuous
high-level customer service.
* Deals with any operational issue and solves problems if appropriate.
* Ensures that established company policies such as safe keeping of company
funds and properties, personnel practices, security, sales and record keeping,
shrinkage and loss prevention checks are followed.
Hana Moller
* Greets customers in a friendly and courteous way on entry to the shop in order
to ensure customers feel welcome and to contribute to a positive overall shop-
ping experience.
* Determines customers’ needs, recommends and provides them with required
products.
* Assists and serves customers on the shop floor at any and all points in the
shopping experience, in order to ensure the provision of the highest standards
of customer service and the achievement of maximum sales.
* Handles cash register systems and sales transactions (makes change, cashes
checks, and issues tickets or receipts to customers).
* Maintains knowledge of current sales and promotions, policies regarding pay-
ments and exchanges and security practices in order to ensure store policies
are adhered to at all times.
* Operates cash register, counts cash, separates card slip coupons and vouch-
ers, balances cash drawers and prepares deposits in order to maintain proper
cash control. Ensures accurate End of Day closing.
* Resolves and inputs provider/client requests into tracking system according to
established guidelines. Ensures proper, accurate records, files, databases are
set up and maintained.
* Document all inquiries within contact management system, follows appropriate
guidelines for notepad documentation, and assigns case accordingly.
* Ability to interpret and understand customer issues/queries.
* Capacity to understand and interpret client and provider contracts while work-
ing with callers
* Provides customer satisfaction to both internal and external customers and
strives to continuously improve service delivery.
* On the Job Training
Baguio Country Club
South Drive
On the job training)
* Reporting to the Front Office Manager, lead the arrival to departure experience
of guests. Handles all VIP guests efficiently, courteously and professionally
and coordinates with all concerned departments to fulfil guest needs and re-
quests to exceed customer expectations.
Hana Moller
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