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hanaa abdellatif, customer service assistant

hanaa abdellatif

customer service assistant

British Council Egypt

Location
Egypt - Cairo
Education
Bachelor's degree, Fair
Experience
10 years, 4 Months

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Work Experience

Total years of experience :10 years, 4 Months

customer service assistant at British Council Egypt
  • Egypt - Cairo
  • September 2015 to February 2016
telemarketer at centro global solutions
  • Egypt - Cairo
  • June 2014 to August 2015
Travel consultant at teleperformance Egypt
  • Egypt - Cairo
  • May 2012 to May 2014
Sales rep at Raya Holding ( netone international)
  • Egypt - Cairo
  • September 2011 to May 2012

worked as a sales representative for Indian and Pakistani leads

Teacher at Elmohamdia School
  • Egypt - Cairo
  • November 2005 to September 2011

Education

Bachelor's degree, Fair
  • at Cairo university , faculty of arts( hebrew dept )
  • September 2005
High school or equivalent, Thanawya Amma
  • at El-Sayeda Zeinab Secondary School
  • September 2001

Specialties & Skills

Adobe Photoshop
+Endorse 0
Windows 7
+Endorse 0
Microsoft Word
+Endorse 0
Handling customers
+Endorse 0
Microsoft Word
+Endorse 0

Languages

Arabic
Native Speaker
English
Expert
Hebrew
Beginner

Training and Certifications

Adobe Certified Associate (ACA) (Training)
Training Institute:
Yat
Date Attended:
January 2011
Tico (Certificate)
Date Attended:
May 2012
ICDL (Training)
Training Institute:
Cairo university
Date Attended:
May 2006

Hobbies

  • Music , freelancing transcription