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تم إلغاء حظر المستخدم بنجاح
حنان فيكي ش, Office Manager

حنان فيكي ش

Office Manager·Iemco For Lighting

قطر

بكالوريوس, Management

الخبرة العملية

مجموع سنوات الخبرة: 5 سنوات, 6 أشهر

Office Manager

نوفمبر 2009 - يونيو 2011

Iemco For Lighting

القاهرة، مصر

نوفمبر 2009 - يونيو 2011

 Prepare Correspondence, reports and materials for presentation.
 Maintain President’s Calendar.
 Prepare and maintain President’s expense report.
 Setup and coordinate meetings and conferences .
 Create, transcribe, and distribute meeting agendas and minutes.
 Following up imported shipments, shipments, shipping documents and custom clearance.
 Answer telephone and handle inappropriate manner.
 Setup accommodation and entertainment arrangements for company visitors.
 Perform general clerical duties to include but not limited to :
photocopying, faxing, mailing, and filing .
 Coordinate project-based work.
 Organizing the recruitment of new staff.
 Controlling the office budget.
 Dealing with post and emails.
 Making requisitions of hotels booking for the managing director.

مجال الشركة:
الصناعات الثقيلة
الدور الوظيفي:
إدارية

Purchasing Officer

أبريل 2008 - نوفمبر 2009

Coldwell Banker

القاهرة، مصر

أبريل 2008 - نوفمبر 2009

 Conducting of all the local purchasing activities, receiving purchasing request from different department and branches and work to plan inventory requirement .
 Work close with suppliers, negotiating best price and credit terms for the date, maintains records of goods ordered and received.
 Prepare purchasing orders, analyze price proposals, and follow up company procurement procedures.
 Acquires necessary approvals for payment of invoices from line manager and management .
 Research and evaluate suppliers, maintain supplier database with evaluate points based on price, quality, selection service, support, availability, reliability, production and distribution capabilities as well as the supplier’s repetition and history .
 Confer with staff, users and vendors to discuss defective or unacceptable goods or services and determine corrective.

مجال الشركة:
العقارات
الدور الوظيفي:
المشتريات

Opertaion Supervisor

يناير 2006 - أبريل 2008

Coldwell Banker for investment and Real Estate

القاهرة، مصر

يناير 2006 - أبريل 2008

 Managing the day- to-day operation, using the concierge and property management software.
 Recruiting vendors and adding new services .
 Handling customer orders, setting appointments and following up with vendors.
 Resolving customer complaints.
 Working Closely with Sales Associated to help achieve successful closing.
 Conducting customer satisfaction Survey.
 Generation new effective marketing ideas .
 Responsible for adequate performance and follow up on process or problems of internal software
 Training and system orientation for new employees.
 Inter-Department link & Coordination between affiliate and cooperation, and indulged in various Coldwell Banker Egypt Department internal cycles.
 Responsible on following up on reporting and meeting deadline implementation.
 Complete the magazine procedure.
 Arrange and manage all resources to increase business, on behalf of mangers
 Continuous research and up grading of Coldwell Banker Egypt standards and Operation system.
 Following up on the progress of assigned tasks to all department.

مجال الشركة:
العقارات
الدور الوظيفي:
إدارية

التعليم

Bachelor of Business Administration

مايو 2004

مايو 2004

بكالوريوس، Management

مصر

المعدل التراكمي (نسبة مئوية): 72%

المعدل التراكمي (نسبة مئوية): 72%

Graduation Project : “ The Effective of Performance Appraisal Methods on Effectiveness ” of Qaron Petroleum Co. Graduation Project : Excellent TRAINING & COURSES  Oct 06-2007 “Human Resources Management Diploma” In American University In Cairo. May 05-Aug05 Basic Business Skills Acquisition (BBSA) Sponsored by Future Generation Foundation (FGF). *****Training******: 4 Levels in English Language Sponsored by Berlitz center. Presentation &Interpersonal &Communication &Negotiation Skills. Team Work, and Project development Skills. Administrative skills & HR. Correspondence & Customer care. Computer Skills (MS Office 2003).  June 02- September 02 States of ARAB LEAGUE in Political Affairs.  July 2001 Egyptian National Banking Investment Affairs.  June –September 2000 General Authority of Educational Buildings. EXTRA CURRICULUM AND INTERESTS  A member of the university’s annual Model arab League  Attended Coldwell Banker- “The Spring Board”  Attended Coldwell Banker- “Closing Techniques Workshop”  Attended Coldwell Banker- “Fast Start Course”  Attended Coldwell Banker- “Marketing for Non Marketing”  Attended Coldwell Banker- “Me & Others”  Attended Coldwell Banker- “Project Management”

Skills

Administration
Expert
Administration
Expert
Microsoft tools
Expert
Microsoft tools
Expert
Materials
Expert
Materials
Expert
Negotiation
Expert
Negotiation
Expert
Orientation
Expert
Orientation
Expert
Internet Application
Expert
Internet Application
Expert
Microsoft Tools
Expert
Microsoft Tools
Expert
Negotiation
Expert
Negotiation
Expert
Administration
Expert
Administration
Expert
Microsoft tools
Expert
Microsoft tools
Expert
Materials
Expert
Materials
Expert
Orientation
Expert
Orientation
Expert

اللغات

الانجليزية

متمرّس

الفرنسية

متوسط

الفرنسية

متوسط