Hani Amilassan, Inspection and Quarentine staff

Hani Amilassan

Inspection and Quarentine staff

Bureau of Fisheries and Aquatic Resources

Location
Qatar - Doha
Education
Diploma, General Biology
Experience
16 years, 4 Months

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Work Experience

Total years of experience :16 years, 4 Months

Inspection and Quarentine staff at Bureau of Fisheries and Aquatic Resources
  • Philippines
  • My current job since September 2012

review required documents for export of fishery products, issue commodity clearance and health certificates, encode necessary informations, filing of documents and manage communications, conduct trainings and seminars

customer associate at Paris Gallery
  • Qatar - Doha
  • My current job since May 2013

Assist customers in showroom.manage and organize customer profile.handle customer complaints and provide resolutions.making in bound and outbound calls for facial appointments and inform events n promotions to clients

Customer Service representative at Teletech Pasay
  • Philippines
  • August 2010 to February 2011

• answer phones professionally and respond to customer inquiries
• research required information using available resources
• handle and resolve customer complaints
• provide customers with product and service information
• process eligibility information
• identify and escalate priority issues
• route calls to appropriate resource
• follow up customer calls where necessary
• complete call logs and complete call reports

Teacher at NotreDame of Jolo for Boys
  • Philippines
  • June 2010 to August 2010

Facilitates in health and physical education school activites.

Assistant Instructor at NotreDame of Jolo College
  • Philippines
  • June 2003 to March 2007

• Pass knowledge and expertise to students
• Help students to think critically as well as imaginatively;
• Provide practical training;
• And shape students' goals, careers, and lives
• Expand the limits of knowledge and its importance in society.

Education

Diploma, General Biology
  • at MSU-Iligan Institute of Technology
  • March 2003

Specialties & Skills

Customer Service
Customer Value Management
Customer Interaction Management
Customer Orientation
Speakers Bureau
multi tasking
customer relations
teaching

Languages

Filipino
Expert
Spanish
Intermediate
English
Expert