Business Development Manager
Saudi Information Technology Network
مجموع سنوات الخبرة :16 years, 5 أشهر
Driving operational improvements, maximizing the value of the asset base while ensuring a tight control on operational costs. Responsible for monitoring and continually improving standards of performance and quality within the operation
Duties:
• Managing a team of approximately 15 employees in a busy work environment.
• Developing a business plan and sales strategy for the market that ensures attainment of company sales goals and profitability.
• Work with and Group marketing to develop marketing campaigns to support Sales Strategy. Generate new business and raise awareness of other company products.
• Identify requirements for new products & services to anticipate and potentially lead the market.
• Training personnel and helping team members develop their skills.
• Implement and configure ERP application consulting customers.
• Train end users in specific modules such as Sales, Purchase, Accounts, Inventory, HR & Payroll, Asset management, Warehouse Management and Production.
• Provide post-sales support as needed.
• Collect requirements, analyze businesses and execute process workshops.
• Interact with teams of developers, offshore teams then monitor and tune performances.
• Participate in all ERP implementation steps as assigned.
Driving operational improvements, maximizing the value of the asset base while ensuring a tight control on operational costs. Responsible for monitoring and continually improving standards of performance and quality within the operation
Duties:
• Managing a team of approximately 35 employees in a busy work environment.
• Negotiating contracts, ensuring that they balance value and risk.
• Establish and implement departmental policies, goals, objectives, and procedures.
• Creating, managing and analyzing performance data and other information.
• Ensuring that capacity and capability are continually planned.
• Encouraging, identifying and developing best practice strategy
• Building and maintaining strong and effective relationships with suppliers and
customers.
Responsible for tasks delegated by the store manager. In charged of the workplace and ensured it's smooth running and operation in the absence of store manager. Provided support to the manager in the planning and execution of all complex organizational activities and tasks. Doing this by highlighting the impacts, risks and consequences of any managerial decisions and also coming up with possible alternatives and different perspectives to business problems.
Effective management of a sales team up to 15 members. In charge of handling all customer complaints diplomatically and ensuring they are resolved amicably. Also involved in serving customers, recruiting staff and promoting their continuous training and development. Creating a constructive yet relaxed working environment where operational development and team efficiency is the highest priority.
❖ 3 Years of team Management (2007- 2009) at Bharti Airtel, NN Communication, Kerala, India.
Job Responsibilities
⇒ Responsible for day-to-day operations
⇒ Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
⇒ Effective management of a sales team up to 5 members.
⇒ Greet, assist and sell to customers
⇒ Operate till and handle financial fftransactions
⇒ Take responsibility for personal development and actively seek opportunities for improvement
⇒ Reporting discrepancies and problems to the supervisor.
SKILLS
⇒ Able to work in team efficiently.
⇒ Excellent communication and organizational skills.
⇒ Able to work independently and under pressure also.
⇒ Strong planning, organizational and team leadership.
⇒ Excellent project management and consulting.
⇒ Confident and poised in interactions with individuals of all levels.
⇒ Proven ability to gather, collate and use data effectively.
Master of Business Administration University of Wales Institute, Cardiff (UWIC), United Kingdom. Student No.10006296 HESA Ref:1010890061743 2011. University of Wales Institute, Cardiff (UWIC), United Kingdom. Passed.
Master of Foundation program London School of Commerce, London, United Kingdom Student id. 0411COUM1109 2010. University of Wales Institute, Cardiff (UWIC), United Kingdom. Passed.
Bachelor of Computer Science AWH Special College, Calicut, India Reg. no. 11336 Certificate no. 281398 2009. Calicut University, India. Passed
12th Himayathul Islam HSS. Calicut, India Reg. no. 2258585. 2006. HSC (Kerala, India) Passed
10th PVS HSS, Calicut, India. Reg. no. 386087. 2004. SSLC (Kerala, India) . Passed MODULES STUDIED ➢ Master of Business Administration ❖ First Year: Technology Management in the information age, Strategic financial Management, Managing Human Capital and strategic and Innovative marketing. ❖ Second Year: Research Methodology, Business strategy in the Global environment, International Business and Policy and International Marketing Management. ➢ Master of Foundation program: ❖ Managerial Communication, Management Theory and Practice, Information Technology and Systems and Accounting and Decision making Techniques. ➢ Bachelor of Computer Science ❖ First Year: Basic Electronics, Programming language C, Digital Electronics, Data structures, Computer Organization and Programming Language C++. ❖ Second Year: Probability and Statistics, Principles of Electrical Communications, Programming Language Cobol, Microprocessors, peripherals and Microprocessors, computer oriented Numerical Methods, Accounts and Financial Management, data base management system, system analysis and design and operating systems. ❖ Third Year: Computer aided Optimization techniques, System software, Algorithm analysis and Design, Data Communication, Management Information Systems, Computer architecture, Computer Graphics and Computer Networks.