business consultant
property finder
Total years of experience :12 years, 6 Months
Worked cross-functionally with other teams to identify opportunities in emerging markets, generating new leads.
• Reported and tracked B2B sales account targets making recommendations to improve sales performance and identify growth opportunities.
• Demonstrated a sales-focused approach to customer service, continually achieving goals and expanding customer base.
• Utilized my work experience and kept up-to-date with latest developments to increase team productivity.
• Resolved issues quickly to maintain productivity goals, enabling team achievement against KPIs.
• Identified and closed new business opportunities through strategic networking, enhancing valuable client bases.
• Contacted and converted potential customers via telephone, email and in-person enquiries.
• Grew engagement, interaction and reputation through multi-platform campaigns for outstanding levels of client satisfaction.
• Proactively contacted clients to secure contract renewals.
• Implemented commission and incentive structure.
• Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
• Tracked industry trends and customer behaviour to develop targeted sales strategies.
looked after ( Eastern province, Riyadh, and remote areas)
• Gaining commitment: by having the capability to move partner conversations forward and lead conversations to a successful outcome.
• Managing the market: evaluating local market trends and drivers, and effectively manage the performance of a portfolio of accounts to business value.
• Identifying and articulating partner needs: capable to create value for Partners by identifying, clarifying and prioritizing partner needs.
• Formulating solutions: by creating “win-win” value for partners by matching needs to relevant offerings and presenting these in compelling ways. • Represented Booking.com in a professional behaviour and act as a role model of the Booking.com values before, during and after interactions with partners.
• Self-awareness, managing and developing myself: by having the capability to achieve business goals and make the difference in interacting with partners.
• Managed existing portfolio 200+ Accounts, and potential leads using and Led Partner product implementations.
• Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Consulted with clients on business issues and developed innovative proposals.
• Set and monitored sales targets and identified potential customers by performing.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Effectively communicated with clients using well-developed interpersonal skills, helping to improve relationships and rapport.
Liaised between clients and account executives to resolve issues quickly and effectively.
• Facilitated day-to-day operations, including staff recruitment, public relations and business development.
• Made travel arrangements by researching and scheduling flights, car rentals and hotel accommodations.
• Organizing files and documents to implement improved workflow and organization.
• Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
• Routed agreements, contracts and invoices through signature process.
Responding promptly to customer inquiries.
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Provide accurate, valid and complete information by using the right methods/tools.
Recommend potential products or services to management by collecting customer information and analyzing customer needs.
• Identify and assess customers' needs to achieve satisfaction.
Generate sales leads and answering questions about warranties or terms of sale.
• Sell products and services, Handle product recalls. Inform customer of deals and promotions.
Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns.
• Maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.
• Logged details of calls to assist data collection and escalated concerns to Team leaders .