Hany Nicola

Managing sales, marketing and specification teams

Managing the marketing department

Leading a sales team of 12 sales engineers

• Responsible for product development, launch, product support, pricing, profit margins, initiatives, and growth of Hilti's products.
• Develop and introduce new products.
• Guide market organization to achieve desired business results.
• Manage a defined product portfolio to achieve product and market leadership.
• Monitor and evaluate the market environment to define market potential, key applications, customers' needs and competitor moves for strategy definition as well as new business opportunities.

Create, implement and manage a business development strategy for a portfolio of managed accounts in order to bring about an increase in departmental penetration and multi level customer loyalty;

Provide leadership to the Project Engineering team with regards to their dealings with the international design companies;

Support the development of specification and sales opportunities .

Promote quality control and risk avoidance in a professional manner, to maintain the integrity of the company.

• Supervise sales employees Visiting customers
• Attend tenders to negotiate technical and financial offers
• Establish new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Submit orders by referring to price lists and product literature.
• Report to Sales manager and submit activity and results reports.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Recommend changes in products, service, and policy by evaluating results and competitive developments.
• Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications