Assistant Shop Manager
Azadea
Total years of experience :23 years, 11 Months
Communicate sales plans and targets to the Shop/Department team, monitor performance on an ongoing basis, and suggest corrective actions to hierarchy when needed
Assign routine and non-routine tasks and assist in the schedule preparation for the Sales Associates, Cashiers and Coordinators (when
applicable) and ensure that activities are carried out in the most efficient manner
Greet customers and ensure that they are served by shop standards in a timely manner and in compliance with quality and customer service standards
Report occurring operational issues and handle customer complaints in a timely manner, suggest solutions or escalate them as appropriate in order to ensure operational effectiveness and customer satisfaction
Handle or assist the Shop/Department Manager in handling the maintenance of inventories and placement of product orders to ensure effective stock management and availability of products
Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results
Supervise the Opening process of the shop in order to ensure that all set procedures regarding petty cash, reporting, system are respected
Same as current
Solve critical store operational problems including customers’ complaints, in order to ensure operational effectiveness and to increase customers’ satisfaction
Assist in recruiting and selecting shop staff by verifying job-fit and team-fit of candidates
Manage annual allocated budget by monitoring expenditure up to set limits, optimizing and reducing costs where possible and reporting variances versus budget
Ensure the stock is effectively measured and controlled and manage order placement activities to maximize sales and meet stock performance objectives
Monitor the shop hourly revenue and prepare staff schedule accordingly in order to ensure that the Shop manpower is effectively matched to operational requirements in a cost effective manner
Prepare management information reports on store performance in order to allow informed decision making
Ensure the effective communication of sales plans and targets to the Shop team, managing performance, developing and motivating employees, in order to ensure the highest levels of performance and the achievement, or exceeding, of sales targets
Evaluate on a bi-yearly basis the performance of the Assistant Manager, Department Manager, Sales Associates, Cashiers and Stock Keepers as per company guidelines
Manage Shop events and marketing activities by ensuring proper coordination with suppliers, media, and other concerned parties
Perform other shop related activities such as overseeing the shop merchandising, verifying the cleanliness, display and maintenance of the Shop window, placing orders and other
Same as current
All tasks are included in current position description
All tasks are included in current position description
All tasks are included in current position description
Responsible for the supervision of 5 vessels contracted with EDT within the maritime port of Abu Qir to serve the bp (British Petroleum) Company which is exploring for gas in the Mediterranean Sea and facilitate supply operations to and from these vessels
Follow-up and facilitate all procedures are being handled between vessels and port of Abu Qir, bp, main office of EDT or suppliers
Reporting the Operation Manager of EDT with accurate and detailed reports about the general and up to date condition of the 5 vessels
Maintain a state of satisfaction with the service provided by EDT through my end
Responsible for Showtime network subscriptions with foreign customers
Professional selling skills
Faculty of Commerce, University of Alexandria, Accounting major