OPERATIONS MANAGER
iKart
Total years of experience :31 years, 7 Months
▪ Embed the company vision across operational areas.
▪ Drive best-in-class business ethics across the areas.
▪ Grow sales & profitability, ensuring no compromise in
company policies.
▪ Grow year on year covers.
▪ Undertake and report market trends.
▪ Monitor and manage performance objectives.
▪ Stretch & challenge direct reports, maximizing commercial
potential.
▪ Drive, monitor & respond to audits compliance, risk
management & ensure best practice within operations.
▪ Ensuring business is appropriately manned by qualified team
members.
▪ Ensure customers remain at the heart of everything,
incorporate information from customer feedback.
▪ Deliver consistent exceptional audit results building an “audit
ready” culture.
Successfully created new business vertical by increasing revenue by over 20%; achieved by identifying and finalising vendors, strategizing business models, operationalizing business and eliminating bottlenecks in client credit limits.
Working with all top developers operating in Pune to develop and grow the business.
Displaying planned and systematic approach, using technology to the advantage and closing deals.
Consistently generated revenue of USD 100, 000 annually by introducing software as a service (SAAS) for maintaining and uploading inventory info on the dynamic website in real time and optimally maintaining client database.
Initiated and commenced new verticals under Healthcare & Education.
Successfully generated new leads by meeting clients and following industry best practices.
Effectively generated revenue over US$1M within existing resources by adding 2 new verticals (healthcare and education) to the existing client portfolio as well as generating leads, sourcing inventories and closing deals with large multi-speciality hospitals and colleges.
Served as a manufacturer of various plastic products like ropes, tanks, pipes and hoses and blow moulded products etc.
Efficiently transformed a loss making unit into a profitable venture by introducing direct marketing concept to the group resulting in higher profits.
Adroitly increased sales from USD 0.6M to USD 2.4M a growth of over 300% by streamlining the raw material import process, organising teams, ensuring optimal production efficiency, optimising sales process and controlling foreign exchange risks by utilising proper hedging strategies.
Motivated sales associates to achieve targets in sales, clearance of goods, and sale of extended warranties.
Carried out competition shopping to understand market trends and prices.
Played a pivotal role in increasing revenue and profit from 6% to 15% per sq. foot of area allotted by suggesting and implementing product promotion and extended warranties with a major focus in the white goods division directly impacting revenue and profits.
Effectively managed wholesalers and retailers of paper and paper products in the region.
Adroitly introduced retailing concept to the group resulting in higher profits by about 30%.
Introduced competition in the trade, resulting in the growth of the industry.
Instrumental in generating revenues in excess of USD 200, 000 monthly by completely setting up a new office and warehouse, appointing efficient staff, importing and clearing goods, adding new strategic machineries and introducing new retailing concepts
Conducted market research for the group in East African countries of Uganda and Tanzania.
Successfully set up new profit centre in Uganda as the result of the market research.
Successfully added USD 2.5M revenue annually by setting up a new office in Kampala, Uganda; achieved by conducting proper research and due diligence of import policies, tariffs, clearing agencies, competition, costs involved, client payment behaviour for Tanzania and Uganda.
STUDIES