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Harikrishnan Manoharan, NETWORK SECURITY ENGINEER

Harikrishnan Manoharan

NETWORK SECURITY ENGINEER·DICETEK LLC

India

Master's degree, Information Technology

Work experience

Total years of experience: 17 years, 7 months

NETWORK SECURITY ENGINEER

October 2021 - Present

DICETEK LLC

Dubai, United Arab Emirates

October 2021 - Present

• Fulfill and implement technical requirements of the project across MENA region, work with Firewalls
(Checkpoint, FortiGate, & Cisco ASA), Blue-Coat proxy, Cisco routers and switches.
• Led deployment of Fortinet SD-WAN across regional campus sites using FortiGate firewalls, FortiManager, and
FortiAnalyzer to enable secure, intelligent, and optimized WAN connectivity.
• Transform DMZ network connectivity to approved deployment standard.
• Provided critical support during data center service role swaps and service migrations, ensuring seamless
transitions with minimal disruption to business operations.
• Representing Change Advisory Board to provide necessary artifacts ensuring quality change actions

Company industry:
IT Services
Job role:
Information Technology

TECHNICAL TEAM LEAD

November 2008 - Present

CSS CORP PRIVATE LIMITED YEAR

Chennai, India

November 2008 - Present

 Reported to the Project Manager and led a team of 14 engineers, overseeing delivery of enterprise voice support and ensuring SLA adherence.
 Maintained technical quality and progression using structured processes such as Daily Backlog Review (DBR) and technical scoring mechanisms.
 Conducted KRA (Key Result Area) evaluations and performance appraisals, setting goals and mentoring individuals to reach professional milestones.
 Monitored and reported SLA performance and client metrics, creating exception analysis reports to highlight team achievements and areas of improvement.
 Acted as a representative in Monthly Business Review (MBR) meetings, presenting business unit highlights,
 performance metrics, and improvement plans.
 Performed soft skills and quality analysis of open support cases via the Quality Management Tool (QMG), delivering actionable feedback to enhance Customer Satisfaction (CSAT).

Company industry:
IT Services
Job role:
Information Technology

NETWORK SECURITY ADMINISTRATOR

February 2021 - October 2021

SECURELINK,

Dubai, United Arab Emirates

February 2021 - October 2021

• Primary Support for application hosted behind F5-LTM and /or WAF enabled services.
• Implement and Policy build for publishing Web applications.
• Keep track of SSL certificate renewals and regular Signature upgrades.
• Analyzing ASM log events and take care of URL whitelisting, strengthening the policy
• Closely monitor and review outstanding issues and involve escalation as required.
• Daily Health check, regular monitoring, and UCS (backup) & restore as required.
• Co-ordination with F5 vendor for hardware issues and vulnerability upgrades

Company industry:
IT Services
Job role:
Information Technology

NETWORK SUPPORT ENGINEER

October 2019 - January 2021

INNOVAZIT TECHNOLOGIES,

Dubai, United Arab Emirates

October 2019 - January 2021

• Provided technical support as part of the Run-The-Bank (RTB) team for Alcatel OmniPCX Enterprise and Avaya
Communication Manager (CM) voice solutions, including Aura Messaging, OTMS, and OTMC conferencing.
• Performed endpoint profiling and device onboarding (IPT phones, ATMs, PCs, etc.) using Cisco Identity Services
Engine (ISE), ensuring secure and policy-compliant access.
• Interpreted project requirements and implemented firewall rules on Checkpoint (perimeter) and Cisco ASA,
supporting secure application deployment and network segmentation.
• Monitored network and security events using tools such as IBM QRadar and Cisco Stealth watch, aiding in threat
detection and incident response.
• Configured and managed F5 LTM and ASM for web application publication, including policy creation, SSL
certificate deployment/renewal, and log analysis.

Company industry:
IT Services

TAC Support Engineer

November 2008 - January 2019

CSS CORP PVT LTD,

Chennai, India

November 2008 - January 2019

• Served as L2 Technical Support Engineer for OmniPCX Office and Enterprise communication servers, representing
Alcatel-Lucent Enterprise in client interactions and escalated issue resolutions.
• Conducted detailed SIP and ISDN trace analysis to resolve signaling and interworking issues with voice services.
• Enabled interoperability between multi-vendor PBX systems using private SIP trunking, facilitating smooth
• communication across platforms.
• Provided technical support and configuration assistance for Alcatel Call Center modules and Metering Integrations
for Call Accounting systems.
• Contributed to the Alcatel-Lucent Knowledge Base as a Publisher, authoring solutions and best practices to
support global TAC engineers.

Company industry:
IT Services

Education

JARO Education

June 2019

June 2019

Master's degree, Information Technology

India

URAL FEDERAL UNIVERSITY

January 2019

January 2019

Bachelor's degree, Information Technology

India

GPA (percentage): 60.12%

GPA (percentage): 60.12%

Industrial service level agreement

AIEM

May 2006

May 2006

Bachelor's degree, Electronics and Communication

India

AIEM

January 2006

January 2006

Bachelor's degree, Electronics and Telecommunication

India

:

Sandur Polytechnic

May 2002

May 2002

Bachelor's degree, Electronics and Communication

India

AIEM

January 2002

January 2002

Bachelor's degree, E&CE Engineering

India

:

Skills

Rural
Expert
Rural
Expert
ILT
Expert
ILT
Expert
SMS
Expert
SMS
Expert
Science
Expert
Science
Expert
MIS
Expert
MIS
Expert
NETWORK SECURITY
Intermediate
NETWORK SECURITY
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
NETWORK ROUTING
Intermediate
NETWORK ROUTING
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
CROSS FUNCTIONAL COORDINATION
Intermediate
COLLABORATION
Intermediate
COLLABORATION
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
CISCO CERTIFIED NETWORK ASSOCIATE
Intermediate
CISCO CERTIFIED NETWORK ASSOCIATE
Intermediate
COMPUTER NETWORKS
Intermediate
COMPUTER NETWORKS
Intermediate
INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY
Intermediate
INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY
Intermediate
C
Expert
C
Expert
DELIVERY
Expert
DELIVERY
Expert
GENERAL MANAGEMENT
Expert
GENERAL MANAGEMENT
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MIS
Expert
MIS
Expert
POWER SUPPLIES
Expert
POWER SUPPLIES
Expert
SMS
Expert
SMS
Expert
STATISTICS
Expert
STATISTICS
Expert
ANT
Beginner
ANT
Beginner
Rural
Expert
Rural
Expert
ILT
Expert
ILT
Expert
Science
Expert
Science
Expert

Languages

English
Expert
Hindi
Expert

Hobbies

  • Playing Cricket