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Harish Nair, key account manager E-commerce

Harish Nair

key account manager E-commerce·Techorbit Trading

United Arab Emirates

Bachelor's degree, Administration

Work experience

Total years of experience: 13 years, 10 months

key account manager E-commerce

January 2021 - Present

Techorbit Trading

Dubai, United Arab Emirates

January 2021 - Present

Set up and manage seller and vendor accounts on various e-commerce marketplaces, including Amazon, Noon, Carrefour, and more.
Conduct market analysis to assess strengths, weaknesses, opportunities, and threats, while managing online advertising and promotional campaigns to drive engagement and sales.
Collaborated with IT to develop a Magento-based e-commerce website, carefully selecting optimal payment processing and logistics partners aligned with the organization’s strategic goals.
Trained two new e-commerce executives in sales strategies and process optimization to minimize process gaps and enhance productivity.
Increased monthly e-commerce revenue to $2 million through effective digital marketing, sales strategies, and process improvements.
Company industry:
Retail & Wholesale
Job role:
Marketing and PR

Business Owner

August 2020 - September 2020

We Del

Cochin, India

August 2020 - September 2020

Successfully owned and operated all aspects within the business including customer service, ordering, schedule, employee, unloading trucks, accounts payable and receives.

Leveraged Technology and enabled people to place their orders through WhatsApp and fulfilled by our team.

We have currently catered to 100+ families and fulfilled their day-to-day needs.

Management of daily operations and credit control.

Manage quality and quantity
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Management

E-Commerce Sales Associate

May 2018 - June 2020

Unique Computer Systems

Dubai, United Arab Emirates

May 2018 - June 2020

Write and edit product content for e-commerce websites and online marketplaces, ensuring accuracy and engaging descriptions to drive sales.
Establish standards, systems, and best practices for new product listings, including optimized content creation, distribution, and regular maintenance.
Collaborate closely with cross-functional teams (product management, graphics, and sales) to support cohesive e-commerce initiatives.
Assist in various aspects of digital marketing, including Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, and Paid Social Media, to drive traffic and conversions.
Monitor customer reviews and feedback for opportunities to enhance customer satisfaction and improve product listings.
Work alongside SEO specialists to strengthen the online presence and search ranking of our e-commerce website.
Company industry:
IT Services
Job role:
Marketing and PR

Regional Sales Associate

May 2015 - February 2018

Samsung India Electronics Private Limited (SIEL)

Cochin, India

May 2015 - February 2018

Build and maintain an effective relationship with key and potential clients,
Manage a team of Sales Promoters and generate sales, market insight and
Competition.
Handled the sales of both hardware and software sales with a separate set
of targets.
Participate in negotiations and become a key player in administering
contractual agreements with clients in the region.
Provide the Company with marketing/sales intelligence related to own
area of responsibility and help the Company performance.
Company industry:
Internet & E-commerce
Job role:
Sales

Logistics and Business Coordinator

January 2014 - March 2015

Lamit Roof Tech (India)

Cochin, India

January 2014 - March 2015

Overseeing all supply chain operations.

Organizing and managing inventory, storage, and transportation.

Reviewing, preparing, and routing purchase orders.
Ensuring the safe and timely pick-up and delivery of shipments.

Monitoring shipments, costs, timelines, and productivity.

Prepare accurate reports for upper management.

Liaising and negotiating with suppliers and retailers.

Answering customer queries.
Company industry:
Construction & Building
Job role:
Administration

Sales & Marketing Executive

August 2011 - July 2013

Radisson Blu Plaza Mysore

Bengaluru, India

August 2011 - July 2013

Develops market-specific promotional collateral and advertisements.

Work with Marketing Manager and Regional Director of Sales to respond to all media inquiries for our hotels.

Preparation of correspondence, proposals, and contracts for Sales Managers.

Handling all internal administrative matters about the Sales & Marketing Department.
Company industry:
Hospitality & Accomodation
Job role:
Sales

Education

IGNOU University

July 2010

July 2010

Bachelor's degree, Administration

India

Skills

SEO
Expert
SEO
Expert
Amazon
Expert
Amazon
Expert
Magento
Expert
Magento
Expert
Client Acquisition
Expert
Client Acquisition
Expert
Vendor Management
Expert
Vendor Management
Expert
ACCOUNTS PAYABLE
Expert
ACCOUNTS PAYABLE
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
ADVERTISING
Expert
ADVERTISING
Expert
BUSINESS OWNER
Expert
BUSINESS OWNER
Expert
CONTRACT MANAGEMENT
Expert
CONTRACT MANAGEMENT
Expert
CREDIT
Expert
CREDIT
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
DELIVERY
Expert
DELIVERY
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
operation
Expert
operation
Expert
marketing
Expert
marketing
Expert
market research
Expert
market research
Expert
marketing strategy
Expert
marketing strategy
Expert
marketing research
Expert
marketing research
Expert
marketing management
Expert
marketing management
Expert
office management
Expert
office management
Expert
problem solving
Expert
problem solving
Expert
marketing mix
Expert
marketing mix
Expert
materials
Expert
materials
Expert
marketing communications
Expert
marketing communications
Expert
office administration
Expert
office administration
Expert
vendor management
Expert
vendor management
Expert
E-Commerce
Expert
E-Commerce
Expert
Shopify
Expert
Shopify
Expert
Digital Marketing
Expert
Digital Marketing
Expert
E commerce
Expert
E commerce
Expert
B2B eCommerce
Expert
B2B eCommerce
Expert
Project Management
Expert
Project Management
Expert
Social Media Marketing
Expert
Social Media Marketing
Expert

Languages

English
Native Speaker
Hindi
Native Speaker
Malayalam
Native Speaker