Product Head
Spice Africa Pte Ltd
Total years of experience :16 years, 1 Months
Product Management and SME
• Managed a cross-functional team of 30 that included development, graphic, marketing and support in Sydney AU, HQ for 4 months.
• Developed, Plan, managed and reviewed existing software documentation to ensure capturing of requirements, design, process and evidence of compliance.
• Driving a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements
Communication & Teamwork
• Collaborated with other departments and external customers to ensure a credible understanding of the user and business needs and translated existing Healthcare application into exceptional software.
• Develop, Plan, manage and review software documentation to ensure capturing of requirements, design, process and evidence of compliance
Business & Usability Analysis
• Managed and documented the business scenarios to functionality, requirements and change requests with analysis of impact & associated risks
• Developed and evolved Agile practices using Kanban board and introduced improved team collaboration techniques
Product Management
• Managing the entire product line life cycle from strategic planning to tactical activities for Digital marketing
• Specifying functional requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers
• Driving a solution set across development teams (primarily Development/Engineering, and Marketing Communications) through market requirements, product contract, and positioning.
Business & Usability Analysis
• Managed and documented the business scenarios to functionality, requirements and change requests with analysis of impact & associated risks
• Developed and implemented a company-wide go-to-project plan, worked with all departments to execute.
A service oriented company that provides Web2.0, Social Media & Next Generation Mobile consulting & off-shore development
Business & Usability Analysis
• Map business scenarios to functionality, manage requirements and change requests with analysis of impact & associated risks
• Own product on behalf of clients and coordinate a team of 30+ people across design, development & quality assurance
• Estimate features along with scope definition, feasibility analysis, resource loading & sprint plan for a $2mn+ account
Innovation and Creative Thinking
• Inspired the customer by suggesting new features or better workflows enhancing usability and user-experience
• Overseen risks based on trends in feedback on App Stores / Markets and suggest corrective measures
Product Management
• Led Product Lifecycle Management. Developed, executed and monitored product strategy & roadmap after extensive analysis of the market, customers and competitors including UX for the deployment
• Hands-on experience in replicating the PHR/EMR systems to iOS and mobile devices compatible versions
Leadership and Client Development:
• Prepared functional flow diagrams, wireframes and business logic mapping documents for a leading EMR and PHR provider. Proposed mobile app implementation with analysis sheet to business
• Worked on projects for Healthcare Products, Salesforce Integrations & Dynamic Mobi-sites / Portals (CMS - Drupal, Joomla, OScommerce, Portals - Online Ticketing, Property, e-Learning & Online Training)
2008 - 2009 iYogi Inc. Technical Specialist Gurgaon, India
A service oriented giant that provided technical support & solutions to Small & Medium Enterprises (SME)
Problem Solving and Client development
• Responsible for desktop support, network connectivity and application stability
• Utilize a variety of tools, techniques and procedures to resolve problems
• Took extensive computer calls for small and medium business for computer problems
• Troubleshooting performed over the phone for computer repair on software, hardware, and network issues
SKILL SET
• Software Modeling: Flowcharts, Balsamiq Mockups, Microsoft Visio 2007, UML
• SDLC Methodologies: Agile, SCRUM, Waterfall
• Project Management Tools: Confluence, JIRA, Windchill, Microsoft Project 2007, CollabNet TeamForge
• Platforms: Microsoft Windows 7/Mobile/Phone 7, iOS 4+, Adobe CQ5, Salesforces, CRM, CMS
• Application Software: Microsoft Word, Excel, PowerPoint 2003/2007, OpenOffice 3.0, Adobe Acrobat 7.0
2004 - 2008 All India Institute of Technology (AIIT) Bachelor of Technology (IT), India Major Project: Marshalling Integrated Fingerprint Authentication System
2004 NVM Sn. Sec. School CBSE (Senior Secondary, Class XII) Delhi, India Top 3.1% of the passed candidates in Computer Science