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Harshita Sharma, Marketing & Operations Executive

Harshita Sharma

Marketing & Operations Executive·Art’otel London(part of PPHE and Radisson Group)

United Arab Emirates

Master's degree, Global Business MBA

Work experience

Total years of experience: 3 years, 5 months

Marketing & Operations Executive

November 2024 - May 2025

Art’otel London(part of PPHE and Radisson Group)

London, United Kingdom

November 2024 - May 2025

• Increased social media followers by 35%, engagement by 60% across 4+ platforms.
• Reduced paid ad spend by 15% through campaign A/B testing and budget optimization.
• Organised 25+ events (avg. 300 attendees) resulting in a 12% increase in bar revenue.
• to a 9.1/10 guest rating during occupancy.
• a team 25 people, increasing productivity by 30% during branding campaigns
Company industry:
Hospitality & Accomodation

Marketing & Operations Executive

November 2024 - January 2025

Art’otel London, Battersea Power Station

London, United Kingdom

November 2024 - January 2025

• A luxury lifestyle hotel brand located within one of Londons iconic redevelopments.
• Increased social media followers by 35%, engagement by 60% across 4+ platforms.
• Reduced paid ad spend by 15% through campaign A/B testing and budget optimization.
• Organized 25+ events (avg. 300 attendees) resulting in a 12% increase in bar revenue.
• Contributed to a 9.1/10 guest satisfaction rating during 95%+ occupancy.
Company industry:
Hospitality & Accomodation

Marketing & Operations Executive

January 2024 - November 2024

Gunpowder Restaurant Group

London, United Kingdom

January 2024 - November 2024

• Multi-award-winning modern Indian restaurant group operating across London.
• Revamped social strategy for 5 restaurants, resulting in higher engagement on Instagram, TikTok, Facebook, and
LinkedIn.
• Ran Mailchimp email campaigns, increasing event participation by 22%.
• Developed partnerships with top-tier PR firms (Fraser, Memo), tripling media mentions.
Company industry:
Hospitality & Accomodation

Marketing & Operations Executive

January 2024 - November 2024

Gunpowder Restaurant Group.

London, United Kingdom

January 2024 - November 2024

• Multi-award-winning modern Indian restaurant group operating across London.
• Revamped social strategy for 5 restaurants, resulting in higher engagement on
Instagram, TikTok, Facebook, and LinkedIn.
• Ran Mailchimp email campaigns, increasing event participation by 22%.
• Developed partnerships with top-tier PR firms (Fraser, Memo), tripling media mentions.
Company industry:
Hospitality & Accomodation

Marketing Coordinator

October 2023 - January 2024

Ernst & Young (EY)

London, United Kingdom

October 2023 - January 2024

• One of the Big Four professional services firms with global consulting and assurance offerings.
• Supported EYs multi-channel campaigns, improving engagement alignment by 25%.
• Managed 10+ webinars/conferences, achieving >90% registration-to-attendance.
• Delivered marketing reports with actionable insights, improving ROI by 18%.
• role completed.
Company industry:
Business Consultancy Services

Marketing Coordinator

October 2023 - January 2024

EY (Ernst & Young)

London, United Kingdom

October 2023 - January 2024

• One of the Big Four professional services firms with global consulting and assurance offerings.
• Supported EY’s multi-channel campaigns, improving engagement alignment by 25%.
• Managed 10+ webinars/conferences, achieving over 90% registration-to-attendance.
• Delivered marketing reports with actionable insights, improving ROI by 18%.
Company industry:
Business Consultancy Services

Food and Beverage Assitant

January 2022 - October 2023

Benihana Covent Garden

London, United Kingdom

January 2022 - October 2023

• Worldwide famous Japanese Teppanyaki restaurant concept
• Contributed to themed marketing events and supported service for VIP guests, maintained guest experience logs to
support feedback-driven improvements.
• Designed promotional materials using Canva and Adobe, assisted in executing promotional campaigns and special event
communications.
• Ensured top-tier customer service, improving table turnaround efficiency by 15%, managed front-desk operations for
150+ daily guests, increasing positive feedback by 20%.
• Reason for Leaving- Career growth
Company industry:
Hospitality & Accomodation

Food and Beverage Assistant

January 2022 - October 2023

Benihana Covent Garden

London, United Kingdom

January 2022 - October 2023

• Worldwide famous Japanese Teppanyaki restaurant concept
• Supported themed events & VIP experience logs
• Created content via Canva/Adobe for local marketing
• Boosted table turnaround by 15%, positive reviews by 20%
Company industry:
Catering, Food Service, & Restaurant

Education

Coventry University London

April 2023

April 2023

Master's degree, Global Business MBA

United Kingdom

Coventry University London

April 2023

April 2023

Master's degree, Global busines

United Kingdom

St. Xavier's College

September 2021

September 2021

Bachelor's degree, BBA

India

St' Xavier's College

September 2021

September 2021

Bachelor's degree, Administration And Business Administration

India

Skills

SALES FUNNEL
Intermediate
SALES FUNNEL
Intermediate
ADVERTISEMENT
Intermediate
ADVERTISEMENT
Intermediate
GOOGLE ANALYTICS
Intermediate
GOOGLE ANALYTICS
Intermediate
BLUEPRINT READING
Intermediate
BLUEPRINT READING
Intermediate
APACHE FLEX
Intermediate
APACHE FLEX
Intermediate
VIDEO EDITING
Intermediate
VIDEO EDITING
Intermediate
DIGITAL MEDIA
Intermediate
DIGITAL MEDIA
Intermediate
COMMUNITY MANAGEMENT
Intermediate
COMMUNITY MANAGEMENT
Intermediate
PUBLIC RELATIONS
Intermediate
PUBLIC RELATIONS
Intermediate
COMPUTER LITERACY
Expert
COMPUTER LITERACY
Expert
EVENT MANAGEMENT
Expert
EVENT MANAGEMENT
Expert
HOSPITALITY INDUSTRY
Expert
HOSPITALITY INDUSTRY
Expert
CONSULTING
Expert
CONSULTING
Expert
BRANDING
Expert
BRANDING
Expert
MEDIA RELATIONS
Expert
MEDIA RELATIONS
Expert
SOCIAL MEDIA
Expert
SOCIAL MEDIA
Expert
A B TESTING
Expert
A B TESTING
Expert
MATHEMATICAL OPTIMIZATION
Expert
MATHEMATICAL OPTIMIZATION
Expert
Salesforce Marketing Cloud
Expert
Salesforce Marketing Cloud
Expert
Adobe Campaign
Expert
Adobe Campaign
Expert
Dot Digital
Expert
Dot Digital
Expert
Mailchimp
Expert
Mailchimp
Expert
Marketing Automation Workflows
Expert
Marketing Automation Workflows
Expert
Email & SMS Marketing Journeys
Expert
Email & SMS Marketing Journeys
Expert
Campaign Lifecycle Management
Expert
Campaign Lifecycle Management
Expert
Google Analytics,
Expert
Google Analytics,
Expert
Looker Studio (Data )
Expert
Looker Studio (Data )
Expert
Content Strategy & SEO/SEM Optimization
Expert
Content Strategy & SEO/SEM Optimization
Expert
Multi-channel Marketing Execution Social Media Management (Instagram, LinkedIn, Facebook, TikTok)
Expert
Multi-channel Marketing Execution Social Media Management (Instagram, LinkedIn, Facebook, TikTok)
Expert

Social profiles

Training and Certifications

Certifications
Care Certificate (UK), Photography & Video editing certification
Photography & Video Editing Certifications, CMI Level 7 – Strategic Management & Leadership
CMI Level 7 Certificate in Strategic Leadership

Hobbies and interests

Sciences
campaigns,
Rising Passion Productions