Project Delivery Manager/Business Analyst
QMIC
Total years of experience :18 years, 9 Months
• Responsible for Project Management & delivery of projects for Government clients.
• Performed Business Analysis &product management for all the Software /technology development
• Responsible for overall quality process & deliverables for the organization
• Involved in Pre-sales, proposal writing and submission as part of Business Development in the organization.
• Project Coordination with Business, Technology, Development & QA team in the organization.
• Analyzed the operational process of the organization and make recommendations/ changes as needed to the management
• Analyzed and Optimized the IT scheduling and Document management solutions by understanding/improving the business process of the organization.
• Worked with the finance team to analyze revenue projections and maximize the revenue for the company.
• Worked on proposals for the company to get long-term contracts signed with other established government organizations.
• Evaluated and optimized the HR recruitment process for the company.
• Involved in defining the product roadmap for the Transportation and logistics solution for the company.
• Performed Requirement analysis, requirement elicitation, defining business/system requirements for the product releases.
• Managed the product release life cycle by defining project scope, project plan, project coordination and project tracking.
• Project coordination with different teams like Technology, Software development, Quality assurance, UI design, GIS to ensure requirements are correctly captured and understood.
• Defined the release plan and managed release cycles for product development /release
• Assisted the business development team in drafting Business proposals for potential customers.
• Involved in project delivery for customers and involved in training, customer support
• Part of ISO core team which helped the company to achieve ISO 9001-2008 certification.
• Created Business Analysis tools for the Business Analysis practice team.
• Assisted the pre-sales team in responding for project proposals.
• Assisted in functional estimation for projects as part of project planning.
• Assisted the insurance SME for creating the AS-IS flow diagrams for life insurance projects.
• Worked as offshore lead business analyst for commercial insurance project in setting up an offshore BA team.
• Participated in recruiting new Business Analyst resources.
• Worked with Delivery Manager for creating the schedule for the Projects.
• Assisted the delivery manager in the scoping of development projects.
• Created requirement traceability matrix as per client’s requirements.
• Created functional and non-functional requirements for projects.
• Created process maps as part of AS-IS analysis and TO-BE analysis
• Involved in migrating the Change Management tool.
• Worked in US(Texas), client location as Business analyst for insurance and other projects.
• Developed scope document for projects after interacting with client team members like the Business Manager, Project Delivery Advisor, delivery manager.
• Lead JAD sessions to gather the requirements, discuss and resolve the design issues with the SME’s and development team.
• Developed Voice of Customer (VOC), Supplier Input Process Output Customer (SIPOC) documents during the analysis phase.
• Interacted with user interface modelers in developing the prototypes for reviews with the project team.
• Created UML diagrams such as use cases and activity diagram using MS Visio to document the functional requirements.
• Coordinated with development team for system requirements development and solution design/development phase.
• Reviewed the test plans, test conditions and test cases of integration and system testing using tools like test director, QTP .