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hasnaa abouttayeb, Administrative Manager

hasnaa abouttayeb

Administrative Manager·GROUPE KGA ste NGV

Morocco

Diploma, gestion des entreprises

Work experience

Total years of experience: 4 years, 8 months

Administrative Manager

August 2024 - August 2025

GROUPE KGA ste NGV

Agadir, Morocco

August 2024 - August 2025

Oversaw administrative operations and documentation.
Coordinated and supervised internal processes to ensure efficiency

Company industry:
Agriculture & Crop Production
Job role:
Farming and Agriculture

Freelance Graphic Designer

January 2024 - July 2024

Freelancer

Agadir, Morocco

January 2024 - July 2024

Designed branding, digital assets, and communication materials for diverse clients

Company industry:
Graphic Design
Job role:
Design, Creative, and Arts

Team Leader

May 2022 - December 2023

YANSIN MEDIA

Agadir, Morocco

May 2022 - December 2023

Supervised a confirmation team within branding and digital campaigns

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Call Center Agent

February 2022 - May 2022

Bein Advance

Marrakech, Morocco

February 2022 - May 2022

Conducted outbound calls and customer support tasks

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Team Leader

May 2021 - December 2021

YANSIN MEDIA

Agadir, Morocco

May 2021 - December 2021

Managed and guided a team to meet campaign objectives

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

INTERN

October 2018 - October 2018

Court of First Instance

Marrakech, Morocco

October 2018 - October 2018

Handled legal summons and case file registrations

Company industry:
Administration Support Services
Job role:
Administration

INTERN

June 2018 - August 2018

Saham Insurance

Marrakech, Morocco

June 2018 - August 2018

Prospected new clients and processed administrative files.

Company industry:
Administration Support Services
Job role:
Customer Service and Call Center

INTERN

February 2018 - February 2018

GROUPE OCP

Marrakech, Morocco

February 2018 - February 2018

Managed stock entries/exits and statistical reports.

Company industry:
Mining & Quarrying
Job role:
Management

Education

ISTA

July 2018

July 2018

Diploma, gestion des entreprises

Morocco

Skills

Adaptability & Problem Solving
Expert
Adaptability & Problem Solving
Expert
Administrative Management & Coordination
Intermediate
Administrative Management & Coordination
Intermediate
Creativity & Proactivity
Expert
Creativity & Proactivity
Expert
Internal Organization & Project Planning
Intermediate
Internal Organization & Project Planning
Intermediate
Client Relationship Management
Expert
Client Relationship Management
Expert
Team Leadership & Collaboration
Expert
Team Leadership & Collaboration
Expert

Languages

Arabic
Native Speaker
French
Expert
English
Expert