Hassan Aboelmakarem

•Responsible for creating and implementing training plans, programs and overseeing the development of careers.
•Develop, implement, and monitor training programs within the company.
•Evaluate the needs of the company and plan training programs accordingly.
•Creating and Developing a training budget, and make sure training activities fall within that budget.
•Create testing and evaluation processes.
•Managing education training. For example English courses with the British council.
•Manage Training for the selling skills (Selling Skills, or new company owned program) and customer services training.
•Responsible for Assisting in creating competency framework and compensation and benefits schemes.
•Manage the product knowledge training for any new launch or new technology.
•Manage Training for all the operations technical training (IE: Services- IT - E-commerce - Inventory - Rp…etc)
•Implement the orientation program and the training plan for the new hires.
•Managing Loss prevention training for new hires.
•Work with the regional managers and the Operation manager to fill the gaps.
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● Analyzing market potentiality through researches & provide solutions for Development.
● Managing and directing staff, follow up sales figures to achieve targets Conduct daily stock check to ensure stocks are in order (order, Receive, confirm).
● Interacting with retail managers & category managers develop new Strategies For improvements.
● Taking care of Product Display & Merchandising, Checking of the competitors Prices & Following up with the area Managers to Act Accordingly.
● Developing & maximize the showroom sales to achieve monthly target.
● Assisting To Maintain Showroom Monthly Inventory Stable.
● Preparing daily plans for effective utilization of sales staff.
● Motivating sales staff by arranging training with the respective Companies in regular basis.
● Maintaining reports of sales analysis on daily, monthly, Quarterly &Yearly basis.
● Ensure total customer satisfaction at the point of sales & providing after sales service.

•Manage and motivate staff, recruit staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).
•Plan, forecast, report on sales, costs and business performance, according to company requirements.
•Plan and implement advertising and promotional strategy and activities.
•Manage cash and payment systems in accordance with company procedures and policies, at all times with staff and customer safety as the uppermost priority.
•Plan and implement shop merchandising, layout and customer traffic flow so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers.
•Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction.
•Manage costs and overheads, and all factors affecting the profitable performance of the shop.
•Liaise with external agencies and authorities as necessary (advertising, PR, recruitment, training, fire services, police, local council, health and safety inspectors, etc).
•Manage and track the post paid and prepaid vodafone lines.
•Manage, maintain and report as necessary all merchandise and non-merchandise stock.
•Manage upkeep and condition of all equipment, fixtures and fabric of shop premises.
•Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company.
•Manage and maintain effectiveness of IT and other essential in-store systems.
•Develop personal skills and capability through on-going training, as provided by the company or elsewhere subject to Company approval.