Relationship Manager/Executive
Majid Al Futtaim
Total years of experience :13 years, 5 Months
• Increasing company revenue stream
• Insuring set targets are achieved
• Expanding brand awareness among customers
• Customer KYC Insuring better relation knowing and relation with the customer.
• Making sure that customer is well aware of the products we offer.
• Insuring customer satisfaction and meeting company’s quality standards.
Notable Accomplishments
• Exploring new Opportunities to Expand Customer Base
• Advertising through Print, Electronic & Social Media
• Creating & Executing marketing plans
• Retaining customers by creating brand loyalty offers
• Developing & improving product line via customer feedback
• Maintaining Invoices, Income & Cash Flow, statements
• Evaluating cost & risk analysis
• Efficient Supply chain management
Notable Accomplishments
1. Insuring correct documents submission by sales agents
2. Pre verification of documents and CPV
3. Submission of orders for processing
4. Coordination with finance, logistics and activation.
5. Timely updates of the orders and maintaining Sales MIS accordingly
6. Achieving set conversion rate (i.e activation of orders)
7. Providing weekly & monthly sales reports to Partner manager DU
8. Set Up routes and disperse agents accordingly
9. Manage Deliveries of orders and Submission of Cash on Daily basis to Accounts department
10. Setup promotional material in order to boost sales
11.Resolve Customers queries and provide updates on new products launched
.