Senior Sales & Marketing Manager
myOffice Business Centre
Total years of experience :17 years, 4 Months
• Develops annual sales strategies for each Center
• Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new products; analyzing trends and results; establishing pricing strategies; recommending selling prices; monitoring costs, competition, supply, and demand.
• Meets marketing and sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Works with contractors to help develop any advertising, promotions, social media and public relations activities necessary
• Drive campaign management for client acquisition programs across multiple channels
• Create content for corporate marketing collateral, website/blog/social media, and other initiatives
• Provide assistance on press releases, contributed articles, presentations, events, and conferences
• Execute online and offline marketing initiatives, integrating online and new media, email, print, direct mail, social media, company websites, SEM/SEO strategy development, brand awareness and drip marketing initiatives. The ability to speak to how these channels work together is very important.
• Helps the sales team by creating ongoing activities that promote the Centers and its products.
• Determines commission and bonus structures and creates contests to motivate the sales staff
• Provides quarterly results assessments of sales staff’s productivity.
• Reviews progress of sales roles throughout the company.
• Assist the Director in developing a business strategy that will help in achieving the sales targets outlined by the company
• Implement effective plans that will help the team members to improve the sales figures
• Come up with innovative techniques of selling to penetrate the market to increase the sales of the products
• Constantly communicate with the team members to understand their issues and resolve them. Try to tap their strengths and motivate them to improve on their weak points by providing the necessary training
• Provide an appropriate feedback to the Director regarding the performance of the team members
• Involved in recruiting and training the new sales professionals
• Maintain accurate reports of the sales target achieved every month
• Delegate the work according to the priority so that maximum sales are recorded
• To provide refresher training periodically to brush up the selling skills and inspire the team to achieve more sales
• To be able to tap and identify new potential market areas
• Act as a second command for the director
• Managing a portfolio of local and international companies of around 110 clients
• Selling floor and virtual offices and products
• Developing a strategic plan to build and strengthen the market positioning of the serviced offices in Qatar
• Developing a business plan and sales strategy for the market to ensures attainment of company sales, goals and profitability.
• Preparing action plans for effective search of sales, leads and prospects
• Assisting in the development and implementation of market plans as needed
• Forecasting sales and analyzing data against budget figures
• Closing business deals, developing and negotiating contracts
• Maintaining profit growth on a monthly basis
• Investing industry trends and competition
• Locating and proposing potential business deals by contacting potential partners and clients, discovering and exploring opportunities
• Managing the team and providing them with necessary training
• Handling team performance
• Maintain floor occupancy levels between 80% - 100%
• Build relationships with Real Estate agents, Business set ups, Law firm etc
• Generate opportunities locally and set a marketing strategy for it
• Increase service revenue
• Create a positive and enjoyable work environment
• Review and compare the performance in the current period against the previous month and previous year
• Accurately prepare mini revenue report
• Collection of client payments and following up outstanding clients
• Responsible for the leasing process from introduction to the actual occupancy of the resident and maintain communication throughout the tenancy of the resident
• Effectively explain all the lease and community policies to new and current residents.
• Effectively communicates changes in units leased status to Maintenance Department.
• Support the overall marketing efforts and offers input and suggestions regarding promotions, advertisements, etc.
• Responsible for the event management, from the conception through to the completion, including exhibitions, promotions, product launches and social events.
• Prepare monthly competitive survey reports and analyze the real estate market trends and conditions in the area.
• Conduct follow-up activity with all residents in order to establish positive resident relations.
• Make recommendations to management regarding improvements for the overall operation of the community
Job Description
- Sell new vehicles;
- Develop and increase sales of the company;
- Maintain AlFardan & BMW standards;
- Ensure the commercial success of AFA and BMW in local markets as well as in the Middle East.
Tasks
- Sales & Prospecting
• Achieve assigned sales target (monthly, quarterly and yearly);
• Analyze market potential and sales territory;
• Plan and carry out prospecting activities for selected target groups by direct mailing, electronic mailing, outdoor visits, and outgoing calls;
• Build, establish, and accurately maintain sales database;
• Sell creatively via abroad product portfolio;
• Present, explain and clarify all services provided by dealerships and the company such as financial services, insurance, BSI bank offers and promotions to be offered to customers;
• Follow up brand values.
• Follow up the products precisely in order to perform sale and assist customers;
• Keep up with the innovative vehicle features as well as its technical and optional updates;
• Be familiar with position of the product amongst competitors and constantly be ready to answer questions and comparisons.
- Customer orientation
• Welcome customers and carry out sales negotiation and discussions, analyze requirements and handle trade-in used cars;
• Arrange handovers of new cars with utmost customer satisfaction to make the process positive and unique experience to the customer;
• Handle complaints to the full satisfaction of the customer and the company;
• Develop and provide systematic after-sales customer care in order to create the basis for repeated sales and referrals.
- Other Duties and tasks
• Self- update with sales related information;
• Gather and update information pertaining to competitors’ products as well as compare them with our dealers’ products;
• Work closely with other departments.
Job Description
- Handle marketing and promotional issues;
- Participate in the preparation of promotion programs and advertising campaigns;
- Sales examination;
- Cost inspection;
- Check financial reports;
- Prepare purchase orders;
- Formulate strategies and help in decision making;
- Keep on track with suppliers.
Courses: Integrated Marketing Communication, Consumer Behavior, Marketing Planning, Business Marketing, Marketing Policies and Strategies, Retailing & Merchandising Management, Internet Marketing, Human Resource Management, Total Quality Management, Introduction to Business Management, Business Finance, Quantitative Methods of Business Decisions, Market Research Methods, Introduction to Computers, English Communication Skills, Introduction to Communication Studies, Introduction to Business Law, Management Information Systems, Business and Managerial Math, Principles of Accounting I, Principles of Accounting II, Business Ethics, Marketing Theory and Principles , Introduction to Business Statistics, Introduction to Microeconomics , Introduction to Macroeconomics.
i finished my high school degree with scientific major