Hassan Elsayed

Experienced Consultant @ Comsys Software Company | June 2020Current.
Start working at Technical Support department as Experienced Consultant.

- Solved all problem happened in stores in item and inventory transferred.
- Make report needs from stores managers and Back office By Used Query SQL.
-Make report Qtr. file.
- Install new pos and export new Data Base on stores, and attached in stores and connected with HQ Client Server.
-Installation new port in communication server.
- Installation new item price on server and pathfinder.
-used all work station Ex. (401 - 250) - ERP System - Crystal Report...
-Have worked on ERP implementations and customization.
-Application Development programs Visual Basic - V.B net -SQL).
-Installation Communication server IBM.
-Installation ISA Server -Domain Server also.
-Installation Exchange server and making active directory.
-Installation new pos client and server and connect with server and I was making backup Database Daily.
- I was working under pressure and fixed all problem in Hardware and software, network also.
- I am support more 5000 pc in Back office and all branch.
Completion of the project Microsoft Dynamic Axapta 2012 and apply it to the company in the accounting department, human resources and adjust the relations associated branches and various departments and the creation of reports and windows required by the company to work

-Comsys software application (General Ledger - Payroll-Attendance - Stock - Receivable-) (Retail-Stock-plaza system-pos) .

Knowledge of designing and implementing platforms, Data center, Dr, and networking Experience in software applications and Erps and I managing all IT infrastructure and application Developing and implementing MIS rules Planning and implementing IT systems .
Restaurant Management Programs and restaurants for POS machine and the number of sales and customer screen and speed to solve the problems of the system and link the other branches. Created and reports necessary for the sector accounts and generate reports that help to complete the work of the various department's .and work on the backup with the daily database and work to resolve problems in relationships.
Work on the system Comsys and fox Program and Crystal Mind prgrames and Swip My tab help all customers to make Order so Quickly.
Branch Company: Makani - Burjer joine - zoo -Husnya restaurant - sushi foods for 60 branches inside Egypt.

- Solved all problem happened in stores in item and inventory transferred.
- Make report needs from stores managers and Back office By Used Query SQL.
-Make report Qrp file.
- Install new pos and export new Data Base on stores, and attached in stores and connected with HQ Client Server.
-Installation new port in communication server.
- Installation new item price on server and pathfinder.
-used all work station Ex. (401 - 250) - ERP System - Crystal Report...
-Have worked on ERP implementations and customization.
-Application Development programs Visual Basic - V.B net -SQL).
-Installation Communication server IBM.
-Installation ISA Server -Domain Server also.
-Installation Exchange server and making active directory.
-Installation new pos client and server and connect with server and I was making backup Database Daily.
- I was working under pressure and fixed all problem in Hardware and software, network also.
- I am support more 5000 pc in Back office and all branch.
-Completion of the project Microsoft Dynamic Axapta 2012 and apply it to the company in the accounting department, human resources and adjust the relations associated branches and various departments and the creation of reports and windows required by the company to work.

Overall management of the IT staff, ERP (SAP) system, LAN and WAN
• Management of the Data Centre and Disaster Recovery sites with the help of the Network Admin
• Preparation of annual IT plans and budget
• Documentation of IT Policies and Standard Operating Procedures (SOP)
• Interact with senior management on all major initiatives
• Liaise with external service providers, SAP consultants and vendors
• Plan, recruit and develop IT staff
• Continues development of IT infrastructure to provide a robust, cost effective service to a geographically scattered locations within the organization .

Tasks handling

1) Diagnose hardware and software problems, and replace defective components.
2) Perform data backups and disaster recovery operations.
3) Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
4) Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.
5) Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
6) Perform routine network startup and shutdown procedures, and maintain control records.
7) Design, configure, and test computer hardware, networking software and operating system software.
8) Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
9) Confer with network users about how to solve existing system problems.
10) Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
11) Train people in computer system use.
12) Load computer tapes and disks, and install software and printer paper or forms.
13) Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
14) Analyze equipment performance records in order to determine the need for repair or replacement.
15) Maintain logs related to network functions, as well as maintenance and repair records.
16) Research new technology, and implement it or recommend its implementation.
17) Maintain an inventory of parts for emergency repairs.
18) Coordinate with vendors and with company personnel in order to facilitate purchases

Prepare profit and loss statements and monthly closing and cost account Reports.
Compile and analyze finical information to prepare entries to accounts, such as general ledger accounts, and document business transactions,
Establish, maintain, and coordinate the implementation of accounting and accounting control procedures.
Analyze and review Accounting and related system reports for accuracy and completeness.
Prepare and review budget, revenue, expense, payroll entries, invoices, and other accounting documents.
Customer cares this most important Department in company and I will must stay with customer when I solved that problem.
CRM (Customer Relation Management system The CRM Manager's role is to supervise and maintain the installation, configuration and support of the organization's customer relationship management (CRM) software through best practices and management of a technical team. This person will analyze and resolve CRM program issues in a timely and accurate fashion as well as hold responsibility for monitoring data quality. The CRM Manager will also apply proven communication and problem-solving skills to guide and assist the user group on issues related to the design, development and deployment of CRM software critical to business operations. I was working project management professional .I was making reporting skills daily. I ability to handle multi tasks efficiently in a timely manner