Network and Communications Administrator
Banque Saudi Fransi
Total years of experience :17 years, 7 Months
Manage to BSF accounts for multiple different service providers companies, STC, Mobily, Zain, ITC, Detasad, Skyband, Nournet, BTC, and Cyberia:
Leased line budget management.
Leased line management ( Installation, configuration and troubleshooting ).
Leased line enhancement. ( New technology or better service )
General expenses for all existing leased line ( Service providers billing ).
Leased line database update and cleanup.
Network support,
Assign IP address.
Configuring router & switch of ATMs & branches.
Configuring IP-Phone.
IT projects manager, follow-up with team, suppliers
Call logging, reporting and assisting Bank Branches and ATM users with systems queries and problems.
Installation, configuration and trouble shooting of Branches and ATMs Comms and network equipment in order to connect to Riyad Bank network and services.
Trouble shooting of Branches and ATMs Network connectivity and network services.
Conducting and taking part in meetings for knowledge transfer within the technical support community.
NGN Migration - Project Account Manager, contact to account managers and customers and assist them to migrate to IP-VPN circuits.
Working in EPU Dep. installation/maintenance of leased line CCTs like DIA, DLL, IP, Coordinated with Technician of customer to install leased line circuits, Activation/Configuration MPLS.
Worked as network technician in Armed Forces Hospitals project for branches connectivity.
Worked as network technician in Arab Open University project for branches connectivity.
Sales/Customer services, computers and accessories sale, and customers support.
Business
Information Technology