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hatem khassawneh, Executive Coordinator

hatem khassawneh

Executive Coordinator ·International Center for Biosaline Agriculture (Non-profit research org.)

United Arab Emirates

Diploma, Professional Diploma in Human resources management

Work experience

Total years of experience: 12 years, 8 months

Executive Coordinator

November 2022 - January 2023

International Center for Biosaline Agriculture (Non-profit research org.)

Dubai, United Arab Emirates

November 2022 - January 2023

• Spearheaded 20+ international conferences (300+ attendees), aligning ministries, VIPs, and
diplomatic stakeholders and achieving 95% satisfaction.
• Streamlined global calendars and travel itineraries, cutting scheduling conflicts by 30% and saving
executives 8+ hours per week.
• Orchestrated quarterly business-review sessions, shaped executive agendas, tracked progress on
10+ high-priority initiatives, and delivered board-level briefing materials within 48 hours.
• Advised the Director-General on strategic planning and cross-departmental alignment, acting as a
de facto Chief of Staff for project governance.
Company industry:
Non-profit Organization
Job role:
Administration

Office Manager

December 2019 - January 2022

Theatrical Fund Association (NGO

Sharjah, United Arab Emirates

December 2019 - January 2022

• Administered day-to-day office operations, managing vendor contracts, facilities maintenance.
• Reduced procurement discrepancies by 40% through redesigned inventory tracking.
• Steered partnership initiatives that increased fundraising revenue by 30%.
Company industry:
Non-profit Organization

Personal Assistant to CEO

January 2016 - November 2019

Hindawi Excellence Group

Dubai, United Arab Emirates

January 2016 - November 2019

• Elevated executive communications by drafting confidential correspondence and investor reports.
• Coordinated 25+ multi-city travel itineraries with 95% on-time adherence, renegotiating corporate
rates to save 15% annually.
• Maintained full office functionality in the CEOs absence, ensuring smooth business continuity.
• Boosted digital presence by 25% through targeted communication strategies.
Company industry:
Business Consultancy Services

Budget Analyst / Credit Control

January 2012 - January 2014

Juma Al Majid Holding (Conglomerate

Dubai, United Arab Emirates

January 2012 - January 2014

• Evaluated credit risk for new clients, ensuring 100% regulatory compliance.
• Reduced overdue payments by 20% via strategic credit approvals.
• Improved reporting accuracy by streamlining the aging report process.
Company industry:
Retail & Wholesale

Administrative Officer

January 2010 - January 2012

Arabic Automatic Doors Trading (industrial door solutions)-

Sharjah, United Arab Emirates

January 2010 - January 2012

• Supervised daily administrative tasks, increasing operational efficiency by 35%.
• Improved invoice & contract processes, reducing errors by 30% and accelerating vendor payments.
• Introduced digital filing system that reduced invoice processing time by 50%.
Company industry:
Automotive Repair, Spare Parts, & Support Services

Office Coordinator

October 2007 - January 2010

Edara.com (Training Center and E-Learning provider)-

Dubai, United Arab Emirates

October 2007 - January 2010

• Assessed trainee development programs, increasing employee retention by 15%.
• Organized logistics for 75+ corporate courses and events, ensuring seamless execution.
• Developed and launched performance-enhancing training modules for 100+ employees,
improving productivity by 30%.
Company industry:
Training & Education Center

Office Support Volunteer

July 2008 - March 2009

Al Ahli Theater

Dubai, United Arab Emirates

July 2008 - March 2009

• Provided comprehensive office support, streamlining daily operations.
• Managed spreadsheets and reports using MS Office tools.
• Restructured office environments, increasing overall efficiency.
Company industry:
Performing Arts

Education

CED- University of Dubai

June 2015

June 2015

Diploma, Professional Diploma in Human resources management

United Arab Emirates

University of Dubai

January 2010

January 2010

Bachelor's degree, Bachelor's degree, Bachelor of Business Administration (BBA) in Banking & Finance

United Arab Emirates

Skills

Event Management
Expert
Event Management
Expert
Strategic Planning
Expert
Strategic Planning
Expert
Process Improvement
Expert
Process Improvement
Expert
Calendaring
Expert
Calendaring
Expert
Personal Assistant
Expert
Personal Assistant
Expert
COORDINATING
Intermediate
COORDINATING
Intermediate
CORPORATE TRAVEL MANAGEMENT
Intermediate
CORPORATE TRAVEL MANAGEMENT
Intermediate
EVENT PLANNING
Intermediate
EVENT PLANNING
Intermediate
BEST EXECUTION
Intermediate
BEST EXECUTION
Intermediate
FOOD SERVICES
Intermediate
FOOD SERVICES
Intermediate
WORKFLOW AUTOMATION
Intermediate
WORKFLOW AUTOMATION
Intermediate
FUNDRAISING
Intermediate
FUNDRAISING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
typing
Expert
typing
Expert
CALENDAR MANAGEMENT
Intermediate
CALENDAR MANAGEMENT
Intermediate
TRAVEL ARRANGEMENTS
Intermediate
TRAVEL ARRANGEMENTS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
STAKEHOLDER COMMUNICATIONS
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
EXECUTIVE LEADERSHIP
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
TRAVEL PLANNING
Intermediate
TRAVEL PLANNING
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
OFFICE MANAGEMENT
Intermediate
OFFICE MANAGEMENT
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
EXECUTIVE INFORMATION SYSTEMS
Intermediate
EVENT MANAGEMENT
Intermediate
EVENT MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate
WORKFLOW MANAGEMENT
Intermediate
BUSINESS EFFICIENCY
Intermediate
BUSINESS EFFICIENCY
Intermediate
PROACTIVITY
Intermediate
PROACTIVITY
Intermediate
mail
Expert
mail
Expert
Microsoft Office Suite
Expert
Microsoft Office Suite
Expert
Calendar Management
Expert
Calendar Management
Expert
Data Entry
Expert
Data Entry
Expert
Financial Transactions
Intermediate
Financial Transactions
Intermediate
Travel Arrangements
Expert
Travel Arrangements
Expert
Meeting Minutes
Expert
Meeting Minutes
Expert
Market research
Intermediate
Market research
Intermediate
Business Intelligence
Intermediate
Business Intelligence
Intermediate
Budgeting and Financial Analysis
Intermediate
Budgeting and Financial Analysis
Intermediate
Attention to Details
Expert
Attention to Details
Expert
Confidentiality
Expert
Confidentiality
Expert
PURCHASING
Expert
PURCHASING
Expert
RESOURCE MANAGEMENT
Expert
RESOURCE MANAGEMENT
Expert
RESOURCE ALLOCATION
Expert
RESOURCE ALLOCATION
Expert
COMMUNICATION SKILL
Expert
COMMUNICATION SKILL
Expert
FAST LEARNER
Expert
FAST LEARNER
Expert
LOANS
Expert
LOANS
Expert
AGENDA (MEETING)
Expert
AGENDA (MEETING)
Expert
TIME MANAGEMENT
Expert
TIME MANAGEMENT
Expert
RESERVATIONS
Expert
RESERVATIONS
Expert
ACCOUNTS PAYABLE
Expert
ACCOUNTS PAYABLE
Expert
COLLABORATION
Expert
COLLABORATION
Expert
minutes
Expert
minutes
Expert
Interpersonal Skills
Expert
Interpersonal Skills
Expert
Proactive
Expert
Proactive
Expert
Presentation Skills
Expert
Presentation Skills
Expert
Quality Assurance
Intermediate
Quality Assurance
Intermediate
Contract Management
Intermediate
Contract Management
Intermediate
Critical Thinking
Expert
Critical Thinking
Expert
Strategic Planning
Expert
Strategic Planning
Expert
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
ACCEPTING CHALLENGES
Expert
ACCEPTING CHALLENGES
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
TRAINING MATERIALS
Expert
TRAINING MATERIALS
Expert
office administration
Expert
office administration
Expert
negotiation
Expert
negotiation
Expert
office management
Expert
office management
Expert
marketing
Intermediate
marketing
Intermediate
outlook
Expert
outlook
Expert
quotations
Expert
quotations
Expert
office work
Expert
office work
Expert
purchasing
Intermediate
purchasing
Intermediate
Financial Management
Intermediate
Financial Management
Intermediate
Time Management
Expert
Time Management
Expert
Organization Skills
Expert
Organization Skills
Expert
Communication Management
Expert
Communication Management
Expert
Multitasking
Expert
Multitasking
Expert
Adaptability
Expert
Adaptability
Expert
Anticipating Needs
Expert
Anticipating Needs
Expert
Management and Coordination
Expert
Management and Coordination
Expert
Event Management
Expert
Event Management
Expert
Process Improvement
Expert
Process Improvement
Expert
Calendaring
Expert
Calendaring
Expert
Personal Assistant
Expert
Personal Assistant
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert
German
Beginner

Training and Certifications

Certifications
Accounting for non-accountants
Reports writing skills
Telephone etiquettes
Advanced Excel course
Reports writing skills
Telephone etiquettes
Advanced Excel course
PROFESSIONAL DIPOMA IN HUMAN RESOURCES MANAGEMENT
Jun 2015
Training
Introduction to Entrepreneurship (Preparing of marketing & Financial Plans)
University of Dubai
Tele-Marketing Skills.
Edara.com
Time Management.
Edara.com
Negotiation & Communication skills.
University of Dubai
Writing Reports.
Edara.com
Advanced Ms-Excel.
Edara.com
Executive Secretary.
Edara.com
Financial Accounting for Non Financials (Arabic).
Edara.com

Hobbies

  • photography
  • football