Associate Director Sales Operations
Roshn
Total years of experience :18 years, 9 Months
leading and implementing the sales and leasing strategy, including pricing strategy, target setting, policies, procedures, and guidelines, and ensuring is delivering their sales and leasing targets.
Accountabilities:
1. Lead the developed functional strategy in line with the holding strategy for sales and leasing.
2. Develop the function's annual plan and budget & operations, and contribute to its consolidation at a department level, maintaining optimal allocation of human and financial resources to achieve the long-term strategy.
3. Implement and maintain the function's guidelines, policies, and processes.
4. Lead the selection, development, deployment, motivation, and coaching of competent staff within the function to ensure overall department performance.
5. Lead the analysis of market data and preparation of real estate reports for market demand and annual rent levels, historical data, and market comparisons to outline any required support and decisions from an internal department or management
6. Conducting periodic performance reports for sales & leasing team highlighting their performance against targets.
7. Oversee development of sales forecasts through an analysis of economics, market trends, legislation, sales data, etc.
8. Manage the development of the pricing strategy for the different products and developments in coordination with concerned holding and teams.
9. Manage the development of sales and leasing targets for each development and product and agree on the most suitable plans to achieve them in coordination with concerned holding teams.
10. Provide appropriate support to holding teams in the closure of large/strategic sales/leasing transactions.
11. Represent ROSHN in key events and conferences related to property sales and leasing as required.
12. Manage the establishment of partnerships with third-party real estate brokers to expand the reach and achieve sales targets.
Reports to Sales & Marketing Manager on the day-to-day operations and tasks.
Manage, coordinate and motivate company sales and marketing functions to achieve required sales targets. Sales negotiation skill sets a must, ability to close deals and assist sales executives when required. Self-motivated individual striving to lead a team and by example.
Implement processes, procedures and tools to maximize the productivity and performance of the sales and marketing functions and to facilitate integration with other departments such as Finance, Development, Technical Interface Office, etc.
Conduct Market Research to develop an understanding of the competition, opportunities and customers.
Help to Plan, develop and execute sales & marketing strategies.
Develop and coordinate sales release cycle and methodology, optimizing product take-up rates and pricing, based on customer requirements for products and services and project revenue needs.
Supervise the planning and development of company marketing and communications materials.
Help to Establish and maintain appropriate budgets for sales and marketing campaigns and initiatives.
Work closely with company Corporate Communications department to blend the direct sales/ marketing requirements with broader communications strategy and creation of product collateral.
A sales target is to be set and achieved in order to lead by example. It is expected that the Team Leader provides support and leadership to sales team members at all times. Individual and team KPI's are monitored.
- Expert in Land Sales in King Abdullah City
- Huge VVIP data with great relation with each client
- In 2014 and 2015 close more 300 M deals in land sale only.
- To meet and deliver the company sales order intake target based on more than 28 launches per year of different product vertical and plots .
- Ensure all contracts signed in time
- Enhance customer satisfaction up to 80% and improve our customer engagement by providing a quarterly progress report enhancing the responding time for all tickets raised .
- Enhancing ACE cultural among the sales team by developing initiatives to improve customer experience .
- Control the client's data system
- Achieve the lease target
- Create the lease contracts
- Work in Oracle system
Oct 2010 - Present: Senior Property Advisor & Lease operations Supervisor
Emaar, King Abdullah the Economic City (EEC)
Company Industry: Real Estate
Job Role: Sales & lease
-Over Achieved the target by selling 25 % of overall 2012 sales
-Overall sales of +130 Million SAR (the Number 1 sales man in EEC)
-Generate over 53% from 2012 lease income.
-Control all the lease operations in city and manage the lease contract and the archiving system for more than 400 units.
-Solving customers issues and complains.
-Supporting the Collection Department
-Prospecting - Made many proposals and met with VIP customers, undertook Sales Presentation and discussed possibility of wholesale deals
-Supporting in the Handover team.
May 2008 - Oct 2010: Senior Sales Executive
Emaar, King Abdullah the Economic City (EEC)
Company Industry: Real Estate
Job Role: Sales
- Participate in Dubai sales lunches, also at Abo Dhabi, Beirut, East Region, and Riyadh.
-Solving customers' issues.
-Supporting the Collection Department
-Prospecting - Made many proposals and met with VIP customers, undertook Sales Presentation and discussed possibility of wholesale deals
December 2006 - May 2008: Sales Executive
Emaar, King Abdullah the Economic City (EEC)
Company Industry: Real Estate
Job Role: Sales
-Participate in the First lunch for Emaar in Saudi Arabia and become one of the best stares in the company in the sales.
-Solving customers issues
-Supporting the Collection Department
-Prospecting - Made many proposals and met with VIP customers, undertook Sales Presentation and discussed possibility of wholesale deals
September 2006 - December 2006: Insurance coordinator
Abdullatif Jameel Co.
Jeddah - Al Fisalyah, Jeddah, Saudi Arabia
Company Industry: Automotive
Job Role: coordinator
Handling insurance issues for the company, finishing the preparation for new clients and studying the car accidents and examining it.
June 2006 - September 2006: Site Manager
Unidecore
Jeddah- al Hamra, Jeddah, Saudi Arabia
Company Industry: Interior design
Job Role: Management
Trained to be responsible of the site manages the cost and profit of projects and to supervise it.
January 2006 - June 2006: Customer Service
McDonalds
Riyadh-Nuzah, Riyadh, Saudi Arabia
Company Industry: Catering/Food Services/Restaurants
Job Role: Customer Service
Worked as Customer service.
June 2005 - December 2005: Supervisor
Al Baraka Factory
Riyadh-industrial area, Riyadh, Saudi Arabia
Company Industry: Manufacturing and Production
Job Role: Engineering
Supervising the machines, labors, making daily reports for the production, fix the problems, and making studies on the machines.
June 2006: King Saud University, Riyadh - Saudi Arabia Bachelor's degree, Agriculture Engineering