Hayat Shaalan, Marketing Coordinator & Customer Service

Hayat Shaalan

Marketing Coordinator & Customer Service

Bella Clinic

Lieu
Koweït - Hawali
Éducation
Baccalauréat, Bachelor of Business Administration - Marketing
Expérience
14 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 9 Mois

Marketing Coordinator & Customer Service à Bella Clinic
  • Koweït - Al Koweït
  • Je travaille ici depuis août 2009

- Developing and delivering marketing and communications plans for the clinic.

Implementation of the Marketing plan - including campaigns, events, digital marketing, and PR.

- Manage social media presence and direct programs to improve social media reputation and recognition.

- Answer phone inquiries using a professional and courteous manner.

- Following up with the clients for feedback and replying to Email inquiries.

- Code and file the documents according to the established procedures.

- Coaching and training the customer service team how to approach potential and existing clients with tele marketing techniques.

Éducation

Baccalauréat, Bachelor of Business Administration - Marketing
  • à American University of London
  • juin 2011

Specialties & Skills

Customer Service
Marketing
Supervising
Result Oriented
Team player
Performing well under pressure
Good listener
influencing and negotiation skills
Computer Skills
Marketing Skills
Creativity and expression
Ambition to succeed

Langues

Anglais
Expert
Arabe
Expert

Loisirs

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