Hayat Shaalan, Marketing Coordinator & Customer Service

Hayat Shaalan

Marketing Coordinator & Customer Service

Bella Clinic

البلد
الكويت - حولي
التعليم
بكالوريوس, Bachelor of Business Administration - Marketing
الخبرات
14 years, 9 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 9 أشهر

Marketing Coordinator & Customer Service في Bella Clinic
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ أغسطس 2009

- Developing and delivering marketing and communications plans for the clinic.

Implementation of the Marketing plan - including campaigns, events, digital marketing, and PR.

- Manage social media presence and direct programs to improve social media reputation and recognition.

- Answer phone inquiries using a professional and courteous manner.

- Following up with the clients for feedback and replying to Email inquiries.

- Code and file the documents according to the established procedures.

- Coaching and training the customer service team how to approach potential and existing clients with tele marketing techniques.

الخلفية التعليمية

بكالوريوس, Bachelor of Business Administration - Marketing
  • في American University of London
  • يونيو 2011

Specialties & Skills

Customer Service
Marketing
Supervising
Result Oriented
Team player
Performing well under pressure
Good listener
influencing and negotiation skills
Computer Skills
Marketing Skills
Creativity and expression
Ambition to succeed

اللغات

الانجليزية
متمرّس
العربية
متمرّس

الهوايات

  • Basket Ball