Divisional Learning & Development Manager - Gulf
Almarai
Total years of experience :25 years, 0 Months
To ensure the 5000+ staff in GCC Sales Division are constantly equipped with the required skills, knowledge and right attitude to support the company’s business objectives, mission & Vision and its commitment to product quality, service excellence and operational efficiency by ensuring, TNA, Training & Development Plan, Succesion Plan, Talent Management, Training Delivery, Training Evaluations and Training audits, E-Learning are conducted as per the Training policies and Procedures.
Deputize the DHR Manager in time of absence
Been managing all learning and development activities in the upper gulf region (Kuwait, Qatar, Bahrain), starting from identifying the raining needs by our customized analyses system for every individual of almost 2000 staff, prepare their individual training plan for the year and the regional annual training plan and calendar accordingly, also to plan the training budget to cover all departments training requirements and to efficiently manage to fit it into reality. That would includes implementation of the training programs internally and externally and to control it's quality and feedback and oat important its impact on the entire business performance and ensure we get the maximum of the ROI.
The other important side of my role is to manage the potential employees development path through a supervisory and managerial development program (SDP) and (MDP) in coordination with their respective department heads and prepare their ITP that would guarantee they attain the standard skills, knowledge and attitude for the next step position.
Responsible for contacting Training Centers in the MENA (middle east & north africa) and deal with some of them to be assigne as Authorized Training Partners as we are the exclusive distributor in the region of one of the most gorwing Busniss Training Inetrnational Certifcate.
Business Trainer specialized in Sales provided to Private secotorand forkuwaitis nationals under the project of kuwaitizations of the provate sectore.
Responsible of achieving the monthly sales terget with my team by meeting new clients every day and present them the Hilton program and try to show them all the features & the benefits once they become memebrs at the Hilton Program, reporting daily, weekly and monthly to the Sales Director and also responsible for all the managerial issues like trainning, motivating, communication with other departments, firing & hiring as am responsible for a whole gallery.
I was responsible for marketing & selling S.S.Tours special tourist programs in Egypt and also responsible for receiving requests from individuals & travel agencies via internet asking for a quotation for their planed programs & itineraries in Egypt .
Upon the tourist arrival to Cairo Airport i am responsible also for implementing their certain planed itinerary and to solve any porblem they could meet during their stay in Egypt till they leave the country.
I was responsible of selling chalets in Sharm El Sheikh & Hurghada with the time share system and also all over the world by the exchange benefit.
Worked as an organizer during the great even of Opera Aida that locats at the Pyramids during the month of October every year for one or a couple of weeks
and it was just a temporal job during my study.
MBA
Advance Level 7 Diploma of CIPD in HRD
Associate of science in Management & Business Administration