Hazar Khoury

• Ensure compliance with industry standard quality regulation.
• Offer and provide support to sales team and account managers.
• Negotiate rates with carriers for Air/Sea shipments on behalf of clients.
• Coordinate with existing international parties to expand business.
• Coordinate with all department managers to ensure efficient operations.
• Worked with upper management to determine appropriate air/sea freight pricing.
• Arrange & coordinate Import/Export for Air/Sea Shipments.
• Prepare Airway Bill and Bill of Lading.
• Act as a liaison with customers in order to organize reception of goods.
• Offer consolidation services by Air, Sea and Land, ensuring cost-effective and secure solutions.
• Prepare all necessary shipping documentation based on shipping details.
• Process costumer’s order in an accurate and timely manner.
• Coordinate with Shipping /Airline regarding Import/Export Shipments.
• Liaise with local & overseas customers/agents.
• Track and trace shipments, and resolving any issues regarding billing or shipping discrepancies.
• Take care of all Customs Clearance and Door Delivery procedures.
• Documentation (e.g. filling, billing, quotation, etc.)

• Prepared the monthly financial statements on a timely and accurate basis.
• Maintained required clients payment records, reports and files.
• Helped prepare manuals and other publications on improved solutions, methods and procedures.
• Checked import/export documentation to determine cargo contents, and classify goods into different fee or tariff groups, using a tariff coding system.
• Contacted shippers in order to resolve problems with shipments to arrange for repairs.
• Prepared bills and determines shipping charges and rates.
• Kept records of all goods shipped, received, and stored.
• Obtained flight numbers, airplane numbers, and record data on airplane flight papers.
• Entered shipping information into a computer or data processing system..
• Prepared files attaching appropriate supporting documentation and researching information as required.
• Responded to the requests within area of responsibility.
• Prepared correspondence, reports, forms, vouchers, work orders, and specialized documents related to the activities of the organizational unit to which assigned; may prepare and update a variety of periodic and special narrative, accounting, database and statistical report.
• Performed other duties of a similar nature or level.
• Noted required actions and ensures follow-up.
• Supported one of several departments within the organization or company and provides support for any and all projects.

• Worked with them for the following projects in Aqaba.
- King Abdullah II School for Excellence.
- The Installation of new radiation monitoring stations at major border crossing.(Aqaba Container Terminal, Jaber border crossing with Syria and the Karama border crossing with Iraq). This project is a joint venture with SES-Tech (Safe Engineering Services & Technologies ltd.) from Washington, USA.
• Coordinated meetings, including travel arrangements and expense reports.
• Responded to telephone or personal requests and complained using individual judgment based on experience and knowledge or referring to supervisor when necessary.
• Responsible to track project changes and produce updated site based schedule as agreed with engineering and project management.
• Coordinated the daily work activities of the administration assistants and bookkeeper.
• Managed day to day tasks and completing the paperwork.
• Performed office duties related to maintaining records, files, orders etc.
• Assisted with billing and debt collection.
• Maintained a detailed project schedule which includes administrative tasks.

• Assisted with completion of filings for the organization.
• Assisted with review of administrative procedures and development of systems to assure compliance by all staff.
• Maintained inventory for office supplies and computer software.
• Performed general office duties such as typing, bookkeeping, flow of correspondence, filing, requisition of supplies, faxing, etc.
• Maintained and updated database as needed.
• Worked with the Head of human rescuers in identifying cost effective methods for sourcing staff.
• Assisted with office related matters.
• Responded to the routine correspondences of the departments.

• Maintained department office area in an organized and professional manner including supply and equipment.
• Consulted with managers regarding employee turnover, absenteeism, changes in work settings, employee motivation and other employee-related aspects.
• Provided administrative support in the preparation of reports, schedules, confidential materials, correspondence, and various employee issues.
• Implemented and maintained filing system, both paper and computer.
• Provided administrative support to the department.
• Managed the payroll of the company.
• Helped employees and their managers in performance and disciplinary matters.

• Performed administrative duties including typing and/or word processing all correspondence, reports, presentations ….).
• Organized and maintained office files and records.
• Followed-up on administrative duties.
• Prepared monthly reports for sales, stock, orders and arrivals.
• Provided sales team with product information required printing materials, etc.
• Formed additional duties/assignments requested from the department Manager.
• Acted as liaison between upper management and everyday workers.