Hazem Abdul Mordy Metwally

Administrative Support: Manage the CEO's calendar, schedule appointments, and prepare meeting agendas. Handle correspondence and communications on behalf of the CEO.

Project Management: Oversee special projects initiated by the CEO, coordinating cross-departmental collaboration to ensure project goals are met.

Communication Liaison: Act as the main bridge between the CEO's office and all department heads, facilitating interaction with clients and partners.

Data Management: Maintain and organize files, reports, and documentation relevant to the CEO's initiatives. Prepare presentations and reports for meetings.

Office Management: Oversee the office environment and supply management, ensuring that the office runs smoothly and efficiently.

Meeting Participation: Attend executive meetings with the CEO, take meeting minutes, follow up on any tasks related to the CEO, and attend some meetings on behalf of the CEO if requested.

Travel Coordination: Organize and prepare travel arrangements for the CEO, including flight bookings, hotel accommodations, transportation, and related financial and administrative arrangements.

Correspondence Management: Review correspondences and transactions delivered to the CEO's office, ensuring their systematic validity, and referring them to the relevant departments' managers and heads.

Archiving System Development: Create and develop an automated archiving system for all administrative workflow and correspondences.

Technology Job Role: CEOs Ofice Manager June2022 - Present Managing, Admin & Finance Roles a. Work closely with the CEO to be well informed of upcoming commitments, meetings, conferences, personal activities, etc. through an electronic active calendar of appointments and mobile applications. b. Coordinate and manage CEO/staf members business travels, conferences, meetings, flight bookings/accommodations, and visas. c. Prepare confidential correspondence, itineraries, agendas and other confidential administrative tasks as assigned. d. Prepare reports, memos, letters, financial documents, presentations and any other documents. e. Follow-through on issues/assignments as assigned by the CEO. f. Provide a bridge for smooth communication between the CEOs ofice and internal departments and act as a liaison between the organization and other external parties as assigned by the CEO. g. Manage and maintain filing/archiving systems, retrieve corporate documents, records, and reports. h. Attend meetings to compile, transcribe, and distribute minutes of meetings as needed. i. Coordinate factory visits and with diferent departments.
j. Handle the CEO ofice setup and any maintenance if required and ensure the implementation of HSE regulation. k. Assist in the monthly accounts closing along with preparing performance review reports to be submitted as per the reporting schedule deadlines. l. Assist the finance managers in the preparation of yearly budgets. This includes review and assistance at initial preparation, revisions and consolidation of the same for the company. m. Assist the finance team for tax, social insurance, statutory and internal audits. n. Provide accurate monthly and year-end financial statements on a timely basis. o. Ensure compliance with the companys policies and procedures in all finance functions. p. Monitor expenditures, analyze revenues and determine budget variances and report the same to management.

Retail Job Role: Assistant Manager & ERP admin June2019 - July 2022 Ofice Manager Roles a. Primary Goal is to ensure The ERP software runs as smoothly and eficiently as possible, and develop and oversee solutions for any shortcomings b. Create a long-term schedule for the executive c. Ensure that the executive attends all important meetings d. Manage the executives phone calls e. Conduct any research the executive needs f. Make travel arrangements on behalf of the executive g. Problem solves any issues that the executive requests h. Schedule meetings for the executive i. Communicate between the executive and employees j. Managing the CFO activities. k. Summarizing management reports. l. Attending and facilitating top-level meetings. m. Collecting/providing agendas and minutes for such meetings. n. follow up day-by-day tasks that the CFO assigns directly including follow-up on tasks assigned to senior staf members. o. Organizing and coordinating ofice procedures, operations, and resources to make easy organizational eficiency p. Assigning and supervising clerical, secretarial, and administrative tasks and responsibilities among the finance department. q. Monitoring and establishing procedures for ofice record keeping and ensure the confidentiality and security of data. r. Designing and implementing filing systems to ensure that filing systems are correctly maintained. s. Preparing operational schedules and reports to ensure maximal eficiency. t. Designing and implementing ofice procedures and policies. u. Analyzing, monitoring internal processes, monitoring and maintaining ofice supplies inventory. v. Reviewing and approving ofice supply acquisitions, handling customer complaints and inquiries. w. Liaising with other groups, agencies, and organizations.

Information Systems Job Role: Admin & ERP Consultant June2017 - July 2019 a. Primary goal is to ensure their ERP software runs as smoothly and eficiently as possible, and develop and oversee solutions for any shortcomings b. Providing support related to this function, developing and integrating the clients relevant ideas and assisting in resource-planning decisions Preparing and print the Monthly Attendance of Departments c. Assess the companies business requirements and software needs for many areas, including employee training, business processes, and employee communication, and ensure that any new solutions devised are time-and-cost-efective.
d. Instructing staf in performance of work concerning administrative operations. e. Ensuring that all levels of the company are informed and collaborating efectively on the implementation of the process. f. Implementing and providing support for Enterprise Resource Planning systems for companies with significant online presences g. Analyzing the systems and work directly with clients and management to define system requirements, design and propose solutions, configure the software and train employees. h. Optimizing the system for easy use, and training employees in its functions. Generally, a training program will be organized to educate employees as eficiently as possible. i. Meeting directly with customers and clients to find out their ERP-related needs. They will then incorporate these needs into a cohesive plan that serves the companys full client pool. j. Performing day-to-day maintenance on the ERP system, as well as installing new upgrades and reporting for bugs. System configuration and data migration will be part of the job responsibilities as well k. Coordinating with other branches of the company to ensure their needs are met in any upgrades of the system. They will then develop a cohesive plan to be presented to the relevant company management.

Information Systems Job Role: Ofice Manager April 2015 - Present a. Prepares, completes, distributes and ensures the follow-up of personnel files relating to staf appointments, contracts, Iqama, Driving License, salaries, terminations and tracking of vacations, absences and implements changes. b. Preparing and print the Monthly Attendance of Departments c. Liaises with departments and employees and provides explanations on accounting and appointment matters. d. Instructs staf in performance of work concerning administrative operations. e. Participates in meetings of an administrative nature, records decisions, and follows up as required. f. Ensures proper maintenance of units filing system. Applies archiving procedures. g. Uses a variety of equipment such as a computer terminal or personal computer, calculator, typewriter, photocopier, fax machine and Call the supplier for fixing the Photocopy machine, fax machine etc. a. Managing the day-to-day operations of the ofice \[calls, fax, mails and other correspondences\] and maintaining files and records b. Planning and scheduling meetings and appointments and editing correspondence, reports, and presentations c. Making travel and guest arrangements and Providing quality customer service d. Prepare the Quotations and tenders e. Prepares daily journal, monthly statements by collecting data; analyzing and investigating variances; summarizing data, information, and trends and Prepares state quarterly and annual statements by assembling data. f. Prepares various reports such as budget forecasts, statements of account, statistics and inventories g. Prepare Statement of account Report and job invoice for the Clients. h. Make Monthly payroll report of employees of Departments and Make Monthly Overtime.

Construction/Civil Engineering Job Role: Sales & Export Coordinator & Assistant Sales Manager October 2009 - May 2014 a. Receive and prepare the Sent Reports from the other Departments and make the Progress Chart for each one. b. Receive and prepare and send all quotations and tenders requests and Helps in developing business plans for existing and potential accounts in order to increase sales and the companys market share in designated markets. c. Provides continuous communication to the customers about their samples, orders and other logistic issues:
d. Facilitate, accelerate and co-ordinates with various factory units the processing of all customers needs to speed up the execution of these needs in order to be able to increase customers satisfaction. This includes samples follow-up and approvals, pending in orders and processing of documentation plus any other special requests. e. Measure and analyze major problems faced by various customers, and propose corrective actions for these problems to increase our customers satisfaction and Follow-up for the payment of due invoices and ensures that they are paid on a timely manner according to the agreement with various customers. f. Provide recommendations for improvements and lead specific projects that can be done specifically in the department or generally in the company in order to pursue excellence and innovation in various operations performed, in order to improve our service to our customers. g. Promote internally in the organization and externally to our customers the companys mission, vision, code of ethics and values to improve the value proposition ofered to our internal and external customers. h. Continually meeting or exceeding sales quotas. i. Supervising and guiding the sales team as well as providing incentives to motivate staf to achieve sales targets. j. Monitoring the performance of the sales team. k. Ensuring that the store is clean and well-maintained at all times. l. Building and maintaining good working relationships with customers. m. Identifying opportunities and strategies to increase sales. n. Regularly attending sales meetings and training sessions. o. Ensuring that the store is adequately stocked with company products. p. Performing all duties of the Sales Manager in cases of absence or emergency. q. Request the needed stationary & hospitality material for the Head ofice and Issue Job invoice, cash receipt by branch manager and Petty cash expenses. r. Call the supplier for fixing the Photocopy machine, fax machine etc. and Prepared work completion certificate for clients Job with attached job invoice and Make Monthly Services Report with the invoice. s. Preparing and print the Monthly Attendance, payroll, overtime of Casual labor for the two Department t. Make Monthly payroll report of employees & Casual Labor for the branch Departments u. Covering letter addressed to Jeddah Branch Manager to pay the P&G casual workers and to be deduct from P&G account. v. Prepared the monthly performance Certificate of the clients for P&G Department

Compressor technologies) Key Results Job order registration, coordination, scheduling of resources and manpower as well as communication between customers and service engineers. Supplies and parts purchase order control using computerized methods and including shipment tracking, liaison with vendors, shipping agencies & authorities on domestic and international levels, computerized vendor accounts administration in terms of purchase orders, bills, item receipts, payments & A/P reports Further duties are general correspondence in assistance to the management by email, fax & mail and ofice organization in terms of filing & stationary stock control. On an of time and holiday replacement basis additional accounting duties such as computerized customer accounts administration in terms of estimates, invoices, sales orders, sales Receipts, A/R reports & monthly statements as well as handling and controlling Petty- Cash

industry Job Role: Customer Service August 2007 - August 2008 1- accountable for the development and maintenance of close relations of the company with the clients and has to provide high quality of professional service to fulfill clients needs more efectively and meet established agreed annual sales quotas of the company and promote the products so he or she will have to initiate sales and prospecting of the product of the company. 2- Develop proposals and suggestions that will capture the companys needs and 6- Give right proposals and solutions at the right time to expand sales in existing accounts by introducing additional services and get the new ideas to promote sales. 3- Evaluate current and recommend new solutions and services and Close sales building rapport with potential clients