Total Years of Experience: 4 Years, 0 Months
May 2019
To August 2019
Customer Service Representative
at Majorel
Location :
Egypt - Cairo
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services and company information.
• Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
• Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services and company information.
• Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
• Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
June 2016
To August 2018
Salesman
I found this job using Bayt.com
at Half-price Clothes shop
Location :
Egypt - Cairo
• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
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