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Heba Khamis, Customer Service Representative

Heba Khamis

Customer Service Representative

vodafone egypt

Location
Egypt - Cairo
Education
Bachelor's degree, Faculty of Commerce
Experience
5 years, 8 Months

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Work Experience

Total years of experience :5 years, 8 Months

Customer Service Representative at vodafone egypt
  • Egypt - Cairo
  • December 2009 to December 2011

Call center agent for comed and high segmant
ADSL technical support
Complain and Own the case wizard
Shadow leader

Accountant at egypt air
  • Egypt - Cairo
  • January 2005 to July 2008

Work shop at Egypt air lines company in Accountant while studying in faculty

Customer service representative at cairo airport company
  • Egypt - Cairo
  • January 2006 to May 2008

Workshop at Egypt air lines company while studying at the faculty

Education

Bachelor's degree, Faculty of Commerce
  • at Al - Azhar universality
  • September 2009

University : Al – Azhar (Cairo – Egypt). Faculty : Faculty of Commerce. Department : Accounting department. Graduation year grade : Good Overall graduation grade : Good.

Specialties & Skills

Customer Service
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Very Hard Worker
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Communication Skills
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MS word
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Languages

English
Expert
German
Beginner

Memberships

Vodafone Egypt
  • Customer Care Representative
  • December 2009
Egypt airlines company
  • Customer care representative , Accountant
  • April 2008

Training and Certifications

Accountant , Customer service Representative (Training)
Training Institute:
Egypt airlines
Date Attended:
May 2005