Collection Specialist Credit Management Department
hsbc
Total years of experience :15 years, 10 Months
Dialing and Answering Collection calls inquiries.
Taking the required actions on my system set a payment agreement.
Research required information using available resources
Provide customers with product and service information
Classify received mails, screening CVs and preparing schedule to call candidates for an interview and manage workshops.
Ability to handle multiple hiring requests.
Using all kind of advertising ways and headhunting activities to attract candidates.
Collecting and updating candidate's database.
Answering international calls, photocopying and distribute mails
Works with internal and external contacts at all levels to fulfill the above duties.
Responsible for managing and asserting successful communication with Client.
Handling all administrative Computer duties (Filings, typing, printing and follows up).
Knowledge of all HR functions.
Answering Vodafone high customers inquiries
Taking the required actions on my system to solve customer ‘s case
Research required information using available resources
handle and solve customer complaints
provide customers with product and service information
Process orders, forms and applications
follow up customer calls when necessary
Planning, preparing and delivering lessons and workshops
Designing and producing teaching materials and adapting existing materials
Assessing students' progress, keeping records.
Planning for final party and open days that we will showing all what the students have been studying the whole year in front of the school's headmaster and the student's parent.
Responsible for the advertisement in the newspaper staring from receiving mails, classifications, screening the CVs and preparing schedules to calling candidates for the interview and manage the workshop.
Organize meeting schedules for department.
Screening CVs, Headhunting activities.
Ability to handle multiple hiring requests
Solving candidate's problems and working under press problems.
Matching and screening CVs.
Post the jobs on the internet to attract candidates.
Develop and Keeps confidential files of all candidates.
Collecting and updating candidate's database.
Answering international calls, photocopying and distributing mails.
Works with internal and external contacts at all levels to fulfill the above duties.
Responsible for managing and asserting successful communication with Client.
Handling all administrative Computer duties (Filings, typing, Follows up)
Knowledge of all HR functions
Calling Vodafone customers to inform them with the latest promotions
respond to customer inquiries
Research required information using available resources
handle and resolve customer complaints
provide customers with product and service information
Process orders, forms and applications
Follow up customer calls when necessary
