Heba Najjar, Administration Assistant

Heba Najjar

Administration Assistant

Al-Amal School

Location
Jordan - Amman
Education
Bachelor's degree, Bachelor's degree
Experience
6 years, 9 Months

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Work Experience

Total years of experience :6 years, 9 Months

Administration Assistant at Al-Amal School
  • Jordan
  • January 2021 to January 2022

• Oversee comprehensive document management processes, ensuring accuracy and completeness, and proactively liaise with students' parents to facilitate any necessary documentation or files.
• Maintain meticulous and up-to-date attendance records for all enrolled students, promptly noting instances of tardiness or absence.
• Utilize Excel proficiency to organize and manage student data, fostering efficient data tracking and analysis.
• Foster positive parent-school communication by addressing concerns, resolving complaints, and disseminating essential school updates, payment reminders, and document requests in a timely manner.
• Responsibility for reception desk operations, welcoming visitors, efficiently managing incoming calls and emails, ensuring a professional and welcoming environment.

Executive Secretary at High Resolution Arts Production Company
  • United Arab Emirates - Abu Dhabi
  • January 2011 to August 2013

Managing all aspects of communication, including handling incoming and outgoing
calls, emails, couriers, and maintaining organized filing systems.
• Monitor and maintain accurate records of employees' time-sheets, vacations, leaves,
and processing paychecks with precision and efficiency.
• Prepare invoices, samples, and contracts, ensuring thoroughness and attention to
detail in all documentation.
• Provide seamless translation services by translating contracts from English to Arabic,
facilitating clear and effective communication across language barriers.
• Facilitate logistical arrangements by scheduling and booking photo and video shoots,
as well as coordinating flights and boat trips to islands, ensuring smooth operations
and timely execution.
• Managing embassy-related tasks, including acquiring authorizations from the emirate
embassy, demonstrating adeptness in navigating bureaucratic processes with
proficiency and precision.
• Ensuring compliance and organizational efficiency by overseeing the renewal process
of staff ID cards, maintaining an organized and up-to-date identification system.

Executive Assistant at University Book Center
  • Jordan - Amman
  • January 2008 to January 2011

• Managing all forms of communication, including incoming calls, outgoing calls,
emails, and courier correspondence, while maintaining meticulous filing systems for
efficient record-keeping.
• Overseeing employee time-tracking, vacation scheduling, and short leave
management to ensure seamless operations and compliance with organizational
policies.
• Providing support to students and professors on book availability, pricing, and
ordering protocols, fostering an environment conducive to academic excellence.
• Utilizing advanced data gathering techniques to collect internal and external data,
subsequently analyzing and presenting findings through spreadsheets and reports,
utilizing Excel and other relevant software.
• Overseeing the recruitment process by engaging with prospective candidates,
coordinating interview schedules, advertising job openings, and acquiring top-tier

Education

Bachelor's degree, Bachelor's degree
  • at Hashemite University- Class of
  • January 2008

Languages

Arabic
Native Speaker
English
Expert