Group Head of Estates & Fleet Assets
Initial Saudi Group
Total years of experience :34 years, 4 Months
Management of Estates & Fleet throughout the Kingdom for the Group
▪ Multiple Transformation Projects Management
▪ Design & Launch of Automation Software for Estates & Fleet Management
▪ Health, Safety & Environment
Key Accomplishments
▪ Established Estates Department from scratch covering all aspects of Facilities Management within the 175-odd estates in KSA
▪ Established the Fleet Department in KSA with a 1000-strong fleet assets
▪ Introduced automation for maximum optimization of the estates by taking all estates on CAFM System. Occupancy was maintained at 91% optimization thus saving costs
▪ Automated the fueling system for the fleet resulting in huge savings on fleet by introducing fuel chips and reporting
▪ Made the department a go-to resource for manpower data for HR, Finance and the C-Suite
▪ Introduced the Estate Management Manual and the Fleet Management Manual, including over 200 SOPs
▪ Introduced Non-Existent Policies and Procedures for Real Estate, Estates and Fleet for a 25000-strong Human Assets
▪ Seamless Operation of 25000 employees from their “HOME AWAY FROM HOME” to work and back.
▪ Designed the Fleet Management Software (Scheduling & Tracking) before one left the office
Oversee Operations, Quality, Production, Supply Chain, HR, HSE, FM, Security across the Group
Take over and manage all FM functions including security and HSE functions across the Group.
Launch and Manage a new FM Company & Manned Security Company from scratch.
Transition of all non-core service functions of current properties like factories, towers, etc. to the FM company
Initiate ISO and QHSE Standards
Design, develop & launch a greenfield State-owned Facilities Management company, periodically report before internal as well as external stakeholders regarding management of the organization and business development initiatives including targeted market penetration strategies
Design of QFM Uniforms for all services, Marketing & Corporate branding
Design and implement roll outs of new HR programs/initiatives, craft job descriptions & resource specifications, engage in recruitment & selection process, develop and implement personnel policies & procedures
Ensure internal & external collaborations, regulatory HSE & ISO compliance
Positively contribute towards professional development activities and programs in accordance with technical training & professional development requirements required in Facilities Management including HSE and COSHH
Key Accomplishments
Contributed to organic growth by launching and mobilizing four previously outsourced services of the parent organisation in less than 5 months thereby contributing to organic growth
85% customer satisfaction achieved through survey after 3 months of launch
Zero accident rate (at work) till in charge
Critically evaluated, developed and implemented non-core business operations vital for organizational success, designed detailed policies and procedures for security operations, logistics and training sections, managed the performance of the sections and ensured consistent quality, productivity and regulatory conformance
Oversaw various functions such as accommodation operations manager & transports operations manager in pursuit of delivering exceptional accommodation & on-time travel support for 5000+ operational field staff
Introduced & directed the setup & operationalization of HSE & ISO department. Recognized the environmental responsibility through design & deployment of HSE policies. Actively pursued quality optimization of operations and services through ISO certification, served as lead ISO auditor and ISO implementation committee member
Methodically conducted manpower planning and allocation, recruited & selected highly competent human capital, conducted training need analysis, trained & developed existing employees accordingly while skillfully inducted new-hires
Key Accomplishments
Efficient and effective merger of all non-core activities into a centralized function (later into QFM) within 3 months
Well-managed and improved logistics support to all stake-holders resulting in timely project start-ups
A safe and happy work force, staying in improved and well-managed accommodations and transports
Reduction in number of accidents and sicknesses due to the new HSE policies and reporting procedures
Responsible for Training & Development of staff throughout all services (Manned Security Services, Facilities Services, Event Management Services including F1, General Services and Support Staff) for soft skills, safety, security & emergency response for UAE
Systematically designed, planned & conducted security & non-security courses for staff of commercial clientele (banks, hotels, malls, factories, airports, etc.) & NAMESA (North Africa, Middle East & South Asia) region members of G4S. Competently led the HR champions Learning & Development group of NAMESA region
Served as primary point of contact for UAE Ministry of Interior (PSBD/DPS departments) for implementation of the 2003 Private Security Industry Legislation within the organization. Positively contributed as part of a critique team by critiquing the new legislation, training material and uniform design for UAE Security Officers
Introduced & directed the setup & operationalization of HSE & ISO department. Recognized the environmental responsibility through drafting and successful implementation of HSE policies as an Internal Auditor
Developed a performance appraisal system based on tiers, to cater for the 10, 000+ employees distributed for implementation within the NAMESA region. Rendered expertise in policies, processes and procedures designing for manned security services, facility management, event management services, training & HR
Key Accomplishments
Achieved Less than 1% failure rate of Security Officers attending the Mandatory Legislation Training due to newly designed & introduced induction training, conducted prior to officers embarking the course with MOI
Nominated team member representing NAMESA on Global G4S Trainers Forum for Standardization of Learning & Development across the 125 countries serviced by G4S
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Graduate Equivalent Certificate by the Indian Navy 1988-2003
