EXCUTIVE SECRETARY
UNITED GROUP FOR ENGINEERING BUSINESS
Total years of experience :18 years, 4 Months
- Manage and maintain executives' schedules.
- Call center & CRM
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
- Answer phone calls and direct calls to appropriate parties or take messages.
- Attend meetings to record minutes.
- Compile, transcribe, and distribute minutes of meetings.
- Greet visitors and determine whether they should be given access to specific individuals.
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
- Developing objectives for the call center’s day-to-day activities.
- Collecting and analyzing call-center statistics.
- Monitoring random calls to improve quality minimize errors and track operative performance.
- Recording statistics, user rates and the performance levels of the center and preparing reports.
- Handling the most complex customer complaints or enquiries.
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
- File and retrieve corporate documents, records, and reports.
- Prepare responses to correspondence containing routine inquiries.
- Provide clerical support to other departments.
- Preventive maintenance coordinator, plans schedule of preventive maintenance.
-Manage and maintain executives' schedules.
-Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
-Answer phone calls and direct calls to appropriate parties or take messages.
-Process payroll information.
-Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
-Attend meetings to record minutes.
-Compile, transcribe, and distribute minutes of meetings.
-Greet visitors and determine whether they should be given access to specific individuals.
-Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
-Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
-File and retrieve corporate documents, records, and reports.
-Set up and oversee administrative policies and procedures for offices or organizations.
-Open, sort, and distribute incoming correspondence, including faxes and email.
-Make travel arrangements for executives.
-Prepare responses to correspondence containing routine inquiries.
-Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
-Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
-Provide clerical support to other departments.
-Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
-Interpret administrative and operating policies and procedures for employees.
-Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
-Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
جيد بمعدل 72.5% بحث التخرج : تنمية الصادرات والنمو الأقتصادى تقدير : جيدجداً
