Sales Associate/Visual Merchandiser
Giordano Fashions LLC
Total years of experience :17 years, 7 Months
• In charge of daily shop operations. Reporting to Store Manager
• Staff briefing; follow up on all issues related to shop and staffs.
• Setting of weekly and daily target including individual target to the staffs.
• Maintain stock position/Inventory management includes consolidation, replenishment maintenance and more.
• Daily shift planning of schedules
• Preparing weekly sales review and monthly sales report
• Act as in-house visual coordinator.
• Act as cash custodian of the company; operate cash register and process payment transactions
• Knowledge in Automated Inventory Systems
Conceptualize and create visually appealing displays inside and outside of a store to draw in business, showcase items, introduce new items, create a positive store image and increase revenue. Build attractive displays and disassemble them, order printed signage, hang signs from ceilings, set up dramatic lighting and oversee staff.
management and etc.
• In charge on overall shift operations for customer service and chat support group.
• Lead a team which consistently achieved the highest recognition awarded for the best customer and support services.
• Performed all administrative duties efficiently including correspondence, bookkeeping, client relationship, scheduling as well as personnel matters in a computerized work environment.
• Train new employees in account knowledge, system use and customer service standards.
Customer Service Associate (Publishing)
(August 2006 - September 2007)
• Provide high standard outbound calls for marketing research and publishing campaigns for business circulation magazine in the United States.
• Consistently generated the highest gross income for a lead generation account for a business circulation magazine catered in the United States.
• Deal with multicultural clients; resolve their complaints through effective problem solving.
• Participating and contributing to teamwork and maintain friendly competition.