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Hesham Alrashdan, Senior Manager Solutions & Projects

Hesham Alrashdan

Senior Manager Solutions & Projects·Etisalat

United Arab Emirates

Bachelor's degree, Business Information Technology

Work experience

Total years of experience: 26 years, 5 months

Senior Manager Solutions & Projects

October 2019 - Present

Etisalat

Dubai, United Arab Emirates

October 2019 - Present

Company industry:
Software Development
Job role:
Information Technology

Manager Fixed Customer Experince

June 2014 - Present

Etisalat

Dubai, United Arab Emirates

June 2014 - Present

Company industry:
Telecommunications
Job role:
Engineering

Engineer Database Adminstration

January 2006 - May 2014

Emirates Telecommunications Corporation - Etisalat

Dubai, United Arab Emirates

January 2006 - May 2014

Engineer Database Administrator, Internet Operation section in the Engineering Department (ETISALAT)

•Review physical structures, SQL performance, Tuning, maintenance and utilities associated with each structure
•Reviewing application's access to the database structures, backup & recovery strategies & Migration Plans
•Monitoring database/subsystem performance issues
•Review and monitor system and instance resources to insure continuous database operations
•Evaluate and test new features/functionality
Upgrade/migrate databases to current release levels & Document migration procedures and test results

Company industry:
Telecommunications
Job role:
Information Technology

Assistant Engineer and Network Administrator

January 2000 - January 2006

Emirates Telecommunications Corporation - Etisalat

United Arab Emirates

January 2000 - January 2006

Managing all Etisalat network elements including planing for new upgrades, expansion & implementation and day to day operation support

Company industry:
Telecommunications
Job role:
Information Technology

Education

Dubai Men's College

January 2010

January 2010

Bachelor's degree, Business Information Technology

United Arab Emirates

GPA (point): 3.48 out of 4

GPA (point): 3.48 out of 4

2008 - 2010 Bachelor in Business Information Technology with GPA 3.48, Dubai Men's College. High academic achivement for 2 years in row

Higer Colleges of Technology

June 2008

June 2008

Bachelor's degree, Business Information Technology

United Arab Emirates

GPA (point): 3.48 out of 4

GPA (point): 3.48 out of 4

High academic achivement for 2 years in row

Dubai Men's College

January 2008

January 2008

Bachelor's degree, Business Information Technology

United Arab Emirates

GPA (point): 3.25 out of 4

GPA (point): 3.25 out of 4

2004 - 2008 Higher Diploma in Business Information Technology with GPA 3.25, Dubai Men's College.

Dubai Secondary School

January 2000

January 2000

High school or equivalent, General Certificate of Secondary Education

United Arab Emirates

1999 - 2000 General Certificate of Secondary Education, Dubai Secondary School.

Skills

Database Security
Expert
Database Security
Expert
Database Servers
Expert
Database Servers
Expert
SQL database design
Expert
SQL database design
Expert
SQL Tuning
Expert
SQL Tuning
Expert
Network Security
Expert
Network Security
Expert
Networking skills: ICND, BCMSN, CIT, BCRAN, SECURE, AWFSS ....
Expert
Networking skills: ICND, BCMSN, CIT, BCRAN, SECURE, AWFSS ....
Expert
LEADERSHIP SKILLS
Expert
LEADERSHIP SKILLS
Expert
PROBLEM SOLVING
Expert
PROBLEM SOLVING
Expert
SCHEDULING
Expert
SCHEDULING
Expert
ORACLE DATABASE: ADDMINISTRATION & BACKUP & RECOVERY & PERFORMANCE TUNING & NETWORK ADMINISTRAT
Expert
ORACLE DATABASE: ADDMINISTRATION & BACKUP & RECOVERY & PERFORMANCE TUNING & NETWORK ADMINISTRAT
Expert
TIME MANAGEMENT
Expert
TIME MANAGEMENT
Expert
• Oracle Database administration, • Oracle Development • MSSQL Server • Web Development • Java Prog
Expert
• Oracle Database administration, • Oracle Development • MSSQL Server • Web Development • Java Prog
Expert
Robotics
Expert
Robotics
Expert
Database Security
Expert
Database Security
Expert
Database Servers
Expert
Database Servers
Expert
SQL database design
Expert
SQL database design
Expert
SQL Tuning
Expert
SQL Tuning
Expert
Network Security
Expert
Network Security
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Training
Robotics
Blue-Prism
Oct 2019
Azure
Microsoft
Nov 2019
ORACLE DB 10/11G: ADMINISTRATION WORKSHOP 1 & 2, • ORACLE 8I DATABASE: ADDMINISTRATION & BACKUP & RE
Oracle
Jan 2006