Total quality manager
Egypt Foods Group
Total years of experience :19 years, 3 Months
Total quality manager (5 Factories(Chocolate, cake, potato chips, snacks, pellets))
• Leading quality assurance team of the factories (Snacks, Potato chips, Chocolate & Pellets).
• Managing both Chemical and Microbiology labs, following up and developing them.
• Providing technical support for personnel in all management sections.
• Analyzing labs results and communicating with concerned departments to take proper corrective and preventive actions.
• Managing receiving of raw materials (Food & nonfood items) and setting specs, procedures for acceptance & rejection for them.
• Auditing and evaluating suppliers.
• Internal auditing for all organization departments.
• Responsible for pest control.
• Employing new personnel, staffing quality team and evaluating them.
• Receiving, solving customer complaints and confirming taken corrective actions with concerned departments.
• Setting and implementing internal audits.
• Leading food safety team.
• Certification and renewal of ISO certificates (22000, 9001, 14001, 18001).
• Training of personnel about GHPs, GMPs & GSPs.
• HACCP team leader.
• Responsible for all quality activities (laboratories (Chemical, microbiological), online check) managing both Chemical and Microbiology labs, following up and developing them.
• Setting criteria for accepting and rejecting all received raw materials.
• Participating in designing the process and product specification.
• Replying on customer complains, setting corrective & preventive actions for them.
• Following up safety precautions within the factory.
• Performing data analysis needed for improvement.
• Setting KPIs for evaluating process performance.
• Setting CCPs and issues related to food safety.
• Leading HACCP team.
quality inspector for beef and poultry processing lines
Master of Business Administration Strategic Management track
Contemporary management,Quality assurance concepts & systems,Statistics for management decisions, competing in global environment.(Term 1). Quality management, Management information system, Statistical quality control, Research methodology. (Term 2). Customer relationship management, Group dynamics, Elective course.(Term 3) Business process re engineering, Advanced topics in quality management, Elective course (Term 4).