Hesham El Bialy

1. Establish the CIB PMO with the best practices, and build a repository for PMO standards and guidelines (SOP).
2. Hire and build a team of 30+ professional project managers,
3. Successfully managed a project portfolio of more than 76 projects and programs.
4. Lead and facilitate the achievements of the CMMI L2 certificate for the IT department at the Bank, to be the first bank in the Middle east to earn this certificate.
5. Check & approve the Projects Portfolio to establish a timeline for project milestones and ensure their completion on time.
6. Check & approve the regular Projects dashboard & analysis and regular Projects status report to have various, accurate reports to base strategic plans.
7. Establish and approve the governance and the standard operation procedure SOP to be followed by all Project management department to achieve the Bank’s strategy
8. Check & approve the recommend improvements to policies, processes and procedures and manages their implementation to ensure all relevant procedural / legislative requirements are fulfilled
9. Hire and Assign PMs across all projects and follow up the PMs allocation and utilization.
10. Ensure compliance with all relevant Central bank CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks
11. Check & approve the regular IT resources planning (Capacity Planning regular update).

Leading Program for ADIB Egypt including the following strategic projects e.g., Credit Scoring system implementation, FATCA Compliance, , ATM Security upgrade.

 Managing the EBC Payment products development, covering 42 payments products including the national Automated Clearing House (ACH), 123 Debit and Credit Host, Felucy prepaid cards, Central Bank of Egypt Central Settlement System.

 Managing the product development unit with pool of resources of 25+ leaders and technicians involve product leaders, system analysts, and software development and testing engineers at different technology areas.

 Establishing and overseeing the operation of product management and productization across the business, operation, support and Development units, this includes developing a product management process and product road maps for the payments products.


 Lead the EMV Migration projects and certify several banks including Emirates NBD migration to EMV.

 Lead the InControl virtual card number project with MasterCard for Saudi Government Sejel for the development and operation of the automated UMRA Visa processing system worldwide to Enabling Pilgrims to apply for visas electronically and receive approvals through local travel agents.


 Taken ultimate responsibility for major decision making in the communication area, taking account of the need for quality, security, availability, integrity and safety, and utilizing specialized techniques, tools, methods or standards.

 Taken responsibility for the delivery of major projects and programs of work, establishing and maintaining the correct structures to control and monitor the deliverables to the business.

 Implementing and Improving Payment Card Industry (PCI) Data Security Standard (DSS) and Payment Application Data Security Standard (PA-DSS) practices and Quality Processes in the organization, and successfully passed the PCI external audit in September 2014

 Managing the Banking Service Delivery for all ETHIX products with four operational departments (Project Management office PMO, Products Assurance, Configuration and Release Management, Technical communication group TCG).

 Establishing and overseeing the operation of systems and procedures for monitoring and reporting on the progress of service departments and projects, within ITS banking products (Core, Islamic, Branch Automation, Trade Finance, Internet Banking, Call Center, IVR).

 Planning and follow up on management and performance utilization systems and reports.

 Maintain the OLA for internal operational units.

 Taken responsibility for development personnel, overseeing, in association with Human capital department as necessary, their recruitment, training and development.

 Taken responsibility for the delivery of major projects and programs of work, establishing and maintaining the correct structures to control and monitor the deliverables to the business.

 Implementing and Improving CMMI -L5practices and Quality Processes in the organization.

 Managing the delivery organization with six operation departments with pool of resources of 100+ Managers and technicians involve Department Managers, Program Managers, Technical managers, Senior Project Managers, System Analysts, and Engineers at different technology areas.

 Worked to define a costing and prioritized program of systems development which supports the organizations objectives and strategic plans.

 Established and maintained the organization’s systems development standards, methods and procedures.

 Maintained an awareness of the global needs of the whole organization.

 Establishing and overseeing the operation of systems and procedures for monitoring and reporting on the progress of departments and projects.

 Planning and follow up on management and performance utilization systems and reports.

 Taken responsibility for development personnel, overseeing, in association with HC department as necessary, their recruitment, training and development.

 Taken ultimate responsibility for major decision making in the communication area, taking account of the need for quality, security, availability, integrity and safety, and utilizing specialized techniques, tools, methods or standards.

 Taken responsibility for the delivery of major projects and programs of work, establishing and maintaining the correct structures to control and monitor the deliverables to the business.

 Implementing and Improving CMMI practices and Quality Processes in the organization through RUP.

Established and overseen the operation of systems and procedures for monitoring and reporting on the progress of systems development projects and programs. Taken action to deal with exceptions, problems and unforeseen events in a timely manner.

Manage the projects:
for Central Bank of Kuwait - (CBK) - Enterprise Portal Solution for CBK.

Council of Ministries of Kuwait - Enterprise Portal Solution for COM

 Taken responsibility, as directed, for the identification, proposal, and winning of further business for own Business units.


 Initiated and managed innovation and change, demonstrating the special skills needed to delegate to and motivate members of the senior management team.

 Within a medium to large scale change program (typically between 2 million and 6 million in value), co-ordinates the program’s portfolio of projects, on a day to day basis, on behalf of senior management, to ensure maximum efficiency in the allocation of common resources and skills.

 Organized large consultancy projects. Managed and led several teams of consultants.

 Leads one or more large project teams, developing and marinating manpower plans for the staff involved, and monitoring the development of individuals to ensure that they are contributing effectively whilst developing skills and experience.

 Ensures that own projects are closed out and where appropriate, subsequently reviewed and that lessons learned are captured and actioned. Products appropriate documentation to support these processes.

 Takes full technical responsibility for al stages of the life cycle for software development covering: investigation, analysis, specification, design, construction, testing, implementation and maintenance. Ensures that adequate documentation is produced and maintained. Identifies and manages problems arising during the development process.

 Leads development of systems architectures for complex systems or an entire corporate suite of systems. Takes full responsibility for overall system design.

 Established the change management system, implementing improvements where necessary. Maintains change management system in accordance with agreed procedures, ensuring conformance to documentation standards. Analyses problems, and determines trends, initiating preventive action, to minimize the likelihood of recurrence.

(OB10) - Electronic invoice delivery - Open Business Exchange®(OBE), UK
This project is a multi phases large scale complete business-to-business project continue over three years, with scope of electronic delivery of critical business documents, independent of financial systems, e-commerce systems or payment mechanisms.

Project Size: 1980 WBS Effort: 2800 M-days Team size: 12
Technology/Tools: Web Applications (J2EE), Enterprise Java Beans, Borland JBuilder Enterprise, Suse Linux, VSS for version control, MS-Project.
Client: Browser Server: Weblogic Enterprise server, iPlanet web server, Netscape Directory Server, and Oracle database.
Accomplishments include,

 Prepared Software Project Management Plan (SPMP) containing scope, assumptions, deliverables, and Project Planning activities covering Risk Management, and Estimates during the project different phases.
 Prepared Work estimates considering OB10 project sizing in terms of Work Breakdown Structures (WBS) and productivity to arrive at the project Efforts in terms of M-days.
 Worked out strategies for project risk management using impact analysis and drawing up mitigation plans.
 Tracked project status through a continuous monitoring of Key Performance Areas, resource loading and ensured timely delivery of the project while maintaining key project metrics well within the control bands.
 Ensured OBE’s budget is not exceeded, Ensure deliverables are produced according to an agreed schedule.
 Ensured timeliness & quality and of all deliverables (e.g. specifications produced up-front, facilities properly documented & tested).
 Reported any issues, or potential issues, to the OBE Project Controller at the earliest point.
 Formally reported progress to OBE on a fortnightly basis (separately listing any issues or potential issues and proposed resolution).
 Worked closely with developers and designers to ensure that different design teams are on track and are closely implementing project requirements.
 Updated an input to cost benefit analyses, risk analyses and development plans to take account of design decisions.
 Established and agreed standards applicable to the work undertaken and ensured that they are adhered to.
 Overall responsibility for the design, coding, testing and documentation.
 Arranged for, the recruitment, training and development of programming staff and team leader.
 Controlled and documented the analysis, implementation and review/test of proposed changes to all CIs and structures, linking them to defects and problems reported where applicable. Plans and controls re-release of changed items, in liaison with the leaders of the development teams, maintenance teams.