Human Resources Senior Officer
IPT PowerTech Group
Total years of experience :14 years, 4 Months
- Contribute towards the formulation, development and on-going review of Human Resources policies and procedures in order to ensure equality and consistency in Human Resources approaches.
- Working closely with various departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures;
- Participate in the development of the HR planning strategies, which consider immediate and long-term staff requirements, training needs, organizational development, and work related strategies.
- Attract, retain and motivate staff. Manage the recruitment process and ensure candidates fit the role and company culture. Advertise vacancies, assess applications, interview applicants.
- Coordinate and assist in the orientation of new employees, process probationary reviews, employee evaluations and terminations.
- Analyze the skills and qualities required for each particular job and develop job descriptions.
- Identify training /skills / competency needs within the organization. Coordinate career development, succession planning and talent management needs in partnership with line management and sometimes delivering training - including inductions for new staff;
- Identify skills shortages and where there is need to improve and inform management.
- Assist the HR Manager in managing and implementing the company performance management process, KPIs and talent management initiatives.
- Ensure that all employees are informed of and trained in the application of the performance management model and system. Monitoring, evaluating and reporting results.
- Lead programs that are aimed at improving employee morale. Identify and analyze current organizational effectiveness. Initiate and implement organizational surveys.
- Promote equality and diversity as part of the culture of the organization and Manage company’s corporate events and workshops.
- Advise on pay and other remuneration issues, including promotion and benefits and participate in undertaking regular salary reviews and maintain employee records.
- Coordinate an effective and professional approach to employee relations, implementing fairness in decision making and working in partnership with all employees to resolve issues and disputes including employee relations cases such as grievance and disciplinary.
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, key HR activities etc.
- Assist the head of HR and OD in developing HR strategic planning for the different BUs of Khayat Group.
- Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
- Communicate developed processes to BUs and stakeholders.
- Develop and implement policies on issues such as working conditions, performance management, equal opportunities, disciplinary procedures and absence management.
- Develop job descriptions and person specifications, preparing job adverts, checking application forms, short listing, interviewing and selecting candidates Client and Business Partners Management.
- Plan and deliver in-house trainings - including inductions for new staff.
- Analyze training needs in conjunction the head of HR and OD and the departmental managers.
- Serve as primary interface with employees to manage and administer employees’ suggestions and inquiries.
- Promoting equality and diversity as part of the culture of the organization.
- Conduct satisfaction surveys to improve place of work and HR services.
- Manage and administer HR events and communication.
- Prepare and manage HR marketing campaigns.
- Prepare payroll and transportation fees for all employees and coordinate with the finance department for processing.
- Develop and maintain Leave Management System.
- Administer employees’ separation, termination, and retirement.
- Dealing with grievances and Administer disciplinary procedures.
- Administer NSSF Procedures.
- Coordinate travel and stay arrangements for traveling employees.
- Ensure proper documentation, archiving, and filing of all employees files and HR communication.
Following up with current clients and handling their enquiries
Looking for new business opportunities and setting up meetings
Planning and preparing presentations
Communicating new product developments to prospective clients
Writing reports & providing management with feedback
Developing business proposals for new and existing customers
Managing customer calls and appointments effectively for new opportunities
Participating in industry forums as a representative of the organization
Developing, updating and implementing policies related to the effective use of personnel within Bankers Assurance sal.
Preparing staff handbooks and making sure all work regulations are well implemented and respected by all employees.
Developing and updating job descriptions.
Preparing job adverts, participating in job fairs, checking application forms, pre-screening candidates.
Coordinating staff recruitment and selection process in order to ensure a timely organized procedure is used to hire staff Providing information and assistance to staff, supervisors and Council on human resource and work related issues.
Monitoring staff performance and attendance activities.
Handling and updating records of all incoming CVs.
Handling the training records.
Responsible of the social security documents of the employees
Responsible of the personal status; insurance records, leaves & loans and all related matters.
Handling a proper filing and accurate record of all employees’ profile.
May 2009 - 2011 DIFFA GROUP s.a.l Achrafieh - Lebanon
Events Management
Providing administrative support to ensure that municipal operations are maintained in an effective, up to date and accurate manner
Typing correspondence, reports and other documents
Recording minutes and submit minutes for approval
Maintaining confidential records and office files
Answering direct calls, responding to inquiries and distributing the mail
Coordinating repairs to office equipment and supplies
July - august 2009 BLOM BANK S.A.R.L (internship) Achrafieh-Tabaris-Lebanon
Customer Service Operator and Bank Teller
2010 - Expected St. Joseph University - FLSH Beirut- Damascus Road graduation in Feb 2013 Masters in Human Resources - HR
2007 - 2010 St. Joseph University - FGM Ashrafieh - Monot Bachelor in Business and Management
2005 - 2006 Dr. Khalil Salem High School Bterram - North-Lebanon Baccalaureate in Economics and Sociology