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EL HAIBA HICHAM

Receptionist And Night Auditor

paradise inn and suits hotel

Location:
Canada - Ontario
Education:
Bachelor's degree, Managment Quality hygiene Security Environnement
Experience:
9 years, 10 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  9 Years, 10 Months   

January 2022 To Present

Receptionist And Night Auditor

at paradise inn and suits hotel
Location : Canada - Edmonton
Check in guests, answer phones and take reservations
Respond to guest complaints, requests and emergencies
Process invoices, post checks to vendors and distribute employee checks
Reconcile accounts
Balance the cash drawer and log receipts
Investigate and resolve out-of-balance accounts
Keep accurate financial records and ledgers
Help prepare for forecasts and audits
February 2020 To December 2021

Beverage Food Service Manager

at Mcdonalds
Location : Canada - Ontario
Supervise coordinate and schedule the activities of staff who prepare, portion and serve food
Estimate and order ingredients and supplies required for meal preparations.
Establish methods to meet work schedules .
Maintain standard for product quality service and speed, quality and cleanliness.
Maintained records of stock, sales and wastage
Train staff in job duties and sanitation and safety procedures
Ensures that food and service meet quality control standards
selection of food service staff, assit in the development of policies, procedures and budget
November 2017 To November 2019

Customer Service Manager

at R.I.C.C Mcdobald's
Location : Saudi Arabia - Riyadh
- Business Scheduling pre-shift with team to setting daily target.
- Provide a good hospitality by supervising the quality of services and solving problems.
- Following the HCCP standars and repporting hazards
- Analysis risks with a proactively actions in collaboration with managers.
- Following the instruction policy of hygiene security.
- Promot offers and publicity for our marketing busines issues.
- daily check liste and repporting the main situation on site.
April 2014 To October 2014

office manager

at Jacobs engineering
Location : Morocco - El Jadida
*Administratif Assistant manager
- managing all administrative and financial documents for the company.
- booking hotel; flight ticket; transportation reservation
- records imputations
- per diem checking and finance expense notes
- control office supplies and equipment stock
- attend meetings and translates the electronic records English French
September 2012 To March 2013

Document Controller

at snc-lavalin
Location : Morocco - Casablanca
*Document Controller
-doc control Anglophone managing all commercial and technical documents for the company.
- Implementing processes and tools.
- providing system reports, maintaining and updating electronic information systems.
Distributing documents and ensuring accuracy of all documentation are all essential functions of a document Controller.
May 2010 To August 2012

Financial Officer

at wafasalaf bank
Location : Morocco - Casablanca
Banker & customer charge in loan & products sale with WAFASALAF
- Reception, inform and guide the customer
- Supporting customers in building their credit files
- Make the intermediary between the headquarters of the institution and the client.
- Typing administrative documents
- The treatment of claims

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
January 2017

Bachelor's degree, Managment Quality hygiene Security Environnement

at professional institut
Location : Morocco - El Jadida
Grade: 14 out of 20
March 2012

Bachelor's degree, communication & human resources & psychologie of work in engineering

at E.N.S.E.M
Location : Morocco - Casablanca
Grade: 14 out of 20
communication & human resources & psychologie of work in engineering
May 2007

Diploma, secretary executive

at I.S.G.I
Location : Morocco - Casablanca

Specialties & Skills

word excel powerpoint ms project

microsoft word

training & check listing

preshift

proactive

supervising

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Native Speaker

French

Expert

English

Expert

Training and Certifications

leadership in security at work ( Training )

Snc-Lavalin internationl
November 2012

Advisor custumer remote ( Certificate )

Issued in: September 2005

Microsoft Office Word 2010 ( Certificate )

Issued in: May 2013

Microsoft Office Excel 2010 ( Certificate )

Issued in: May 2013

microsoft office Powerpoint 2010 ( Certificate )

Issued in: May 2013

Hobbies and Interests

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Help employers know more about you by looking at your hobbies and interests

Drawing

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