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تم إلغاء حظر المستخدم بنجاح
Hikmat Obeid, key account manager

Hikmat Obeid

key account manager·KUWAITNET

لبنان

ماجستير, MBA in International Business

الخبرة العملية

مجموع سنوات الخبرة: 17 سنوات, 11 أشهر

key account manager

يناير 2019 - حتى الآن

KUWAITNET

الكويت، الكويت

يناير 2019 - حتى الآن

- Developing key account management initiative and building division
- Closely managing 15 named accounts
- Monitoring the quality of service, maintaining client satisfaction
- Generating Dashboards, statistics and reports, and making actions accordingly.
- Pushing towards growing recurring business
- Exploring client’s organizational structure and expanding among different client’s division

Account Manager

أبريل 2017 - ديسمبر 2018

KUWAITNET

الكويت، الكويت

أبريل 2017 - ديسمبر 2018

- Handled named account in terms of Redhat business: Selling new subscriptions, renewing subscriptions, Service level agreements, etc.
- Conducted end-to-end project management on infrastructure project for major Oil & Gas company
- Introducing Azure Public Cloud’ Business
 Helping clients move their workloads to the cloud.
 Educating clients about datacenter transformation and setting roadmap.
 Sizing and proposing the right solution.
- Planned and executed 3 successful customer events (seminars) in cooperation with marketing coordinator.

Sales Account Manager

فبراير 2015 - ديسمبر 2016

Zio Technologies L.L.C.

دبي، الإمارات العربية المتحدة

فبراير 2015 - ديسمبر 2016

Business Development: Establishing the Information Security division
- Products and Partnerships: 1- Studied the market needs and shortlisted suitable products.
2- Settled agreements with major industry players to build competitive advantage.
- Team: Developed and managed team of both existing and newly hired resources.
- Funds, sales and management:
 Prepared a 5-year plan showing investment funds and return on investment.
 Identified and highlighted company’s strength points.
 Identified and treated company’s weakness points.
- Integration with existing division: Defined the relationship and communication procedures with other divisions to guarantee proper use of company’s assets.


Account Management: Company’s existing products and services
- Significant account management: gaining and introducing new clients, whilst closing challenging deals in a timely manner
- Managed to obtain organizational and product approval by major contractors and consultants.
- Prepared submittals for: Security systems (Access Control and CCTV) and Audiovisual systems.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
المبيعات

Projects Manager

ديسمبر 2010 - ديسمبر 2014

Integrated Development for Information Systems (IDIS)

الرياض، المملكة العربية السعودية

ديسمبر 2010 - ديسمبر 2014

- Conducted end-to-end project management on network infrastructure, security, VOIP and datacenter projects.
- Managed over 40 projects including 12 major projects (up to 2M USD/project and up to 4 major projects at a time)
- Delivered 90% of projects on time, within scope and within budget.
- Arranged focus groups involving different parties to identify potential risks and set contingency plan.
- Responded to financial limitations by (i) Finding alternatives to fund my projects and (ii) Facilitating collection.
I took full responsibility of all project aspects including scope definition, scheduling (MS Project), budgeting and financial control, team building and management, stakeholders' management, communications, logistics, quality, risk, procurement and contracts, conflict management, change management, etc.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
الإدارة

Project Coordinator

مارس 2009 - نوفمبر 2010

Integrated Development for Information Systems (IDIS)

الرياض، المملكة العربية السعودية

مارس 2009 - نوفمبر 2010

- Assisted in managing projects from initiation to closure.
- Coordinated various project works including preparing scope, creating work plan, planning resources, developing schedule, execution, status and progress reports.
- Conducted outdoors activities like site surveys.
- Facilitated communication of the project’s status, budget, costs, issues, and related information to the project’s team leaders, project sponsor, steering committee, affected business units and team members as appropriate.
- Updated the knowledge content and participated in knowledge management activities.
- Provided post-project support for technical and business related matters in coordination with concerned teams.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
الإدارة

Sales Account Manager

مارس 2008 - فبراير 2009

Maham Alkhaleej Trading Co. (MATCO)

جدة، المملكة العربية السعودية

مارس 2008 - فبراير 2009

- Broke into new accounts, Identified new prospective clients, assessed and filtered
- Launched the sales efforts in the Jeddah’s new branch and introduced MATCO/EMC to a new market.
- Planned, developed, and implemented field sales action plans.
- Arranged for after sale support to clients

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
المبيعات

التعليم

University of Liverpool

مايو 2015

مايو 2015

ماجستير، MBA in International Business

المملكة المتحدة

Emphasis on: Emerging Markets and Operations Management Thesis/Dissertation on: Project management and role of consulting and professional services firms.
عرض المرفق

Arab Open University

أغسطس 2007

أغسطس 2007

بكالوريوس، Information Technology

لبنان

Skills

Scheduling
Expert
Scheduling
Expert
Budgeting
Expert
Budgeting
Expert
Project Management
Expert
Project Management
Expert
Scope Management
Expert
Scope Management
Expert
Planning
Expert
Planning
Expert
SECURITY
Expert
SECURITY
Expert
Computer security
Expert
Computer security
Expert
Network Infrastructure
Expert
Network Infrastructure
Expert
Data Center
Expert
Data Center
Expert
Physical Security
Expert
Physical Security
Expert
budgeting and financial control
Expert
budgeting and financial control
Expert
Planning
Expert
Planning
Expert
data security
Expert
data security
Expert
conflict management
Expert
conflict management
Expert
Network Security
Expert
Network Security
Expert
scheduling
Expert
scheduling
Expert
negotiation
Expert
negotiation
Expert
VOIP
Expert
VOIP
Expert
PMP
Expert
PMP
Expert
Scheduling
Expert
Scheduling
Expert
Budgeting
Expert
Budgeting
Expert
Project Management
Expert
Project Management
Expert
Scope Management
Expert
Scope Management
Expert

اللغات

العربية

متمرّس

الانجليزية

متمرّس

العضويات

Project Management Institute (PMI)

Member

October 2013

التدريب و الشهادات

الشهادات
Project Management Professional (PMP)
Nov 2013 - Nov 2016

الهوايات والاهتمامات

Chess, Biking, Swimming, Fitness, Emerging markets, International Business