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Hillary Ngetich, Manager- Revenue Management

Hillary Ngetich

Manager- Revenue Management·flydubai

United Arab Emirates

Master's degree, Finance

Work experience

Total years of experience: 20 years, 10 months

Manager- Revenue Management

February 2014 - Present

flydubai

February 2014 - Present

I manage the day to day operational activities from Pricing, Inventory management and groups perspective with the goal to maximize revenue for the airline. Specific duties include;
• Monitor and set pricing structure and fare levels across the network with the aid of Pricing & inventory analysts.
• Negotiate and Liaise with sales and planning departments to identify and capitalize on potential revenue generation opportunities through price actions and appropriate inventory controls.
• Ensure revenue targets are achieved by closely monitoring network performance vis-à-vis agreed targets and provide timely information to senior management.
• Mentor and lead a team of revenue optimization analysts and officers to help them manage assigned routes on an operational basis through KPIs.
• Manage passenger demand forecast at network, region and route levels and ensure forecast error is controlled through careful analysis and setting of system parameters.
• Take proactive measures to enhance and protect the various revenue streams of the airlines by analyzing data and identifying booking behavior, ancillary product performance, network connections and other related factors.
• Provide requirements to develop implement and customize revenue management and pricing system solutions in accordance with flydubai business model.
• Monitor and track group passenger’s materialization and required service levels through improved group tracking processes and systems.
• Monitor and set pricing structure and fare levels across the network with the aid of Pricing & inventory analysts.
• Negotiate and Liaise with sales and planning departments to identify and capitalize on potential revenue generation opportunities through price actions and appropriate inventory controls.
• Ensure revenue targets are achieved by closely monitoring network performance vis-à-vis agreed targets and provide timely information to senior management.
• Mentor and lead a team of revenue optimization analysts and officers to help them manage assigned routes on an operational basis through KPIs.
• Manage passenger demand forecast at network, region and route levels and ensure forecast error is controlled through careful analysis and setting of system parameters.

Company industry:
Ground Fleet, Aviation, & Marine Refuelling
Job role:
Management

Revenue Manager

April 2010 - January 2014

Kenya Airways

Kenya

April 2010 - January 2014

Working with exciting team of 7 Analysts and sales force of 15 Country Managers, my duties involved;
• Monitor and control inventory management to ensure optimized seat utilization for best class mix in order to achieve
passenger numbers, revenue targets and yield.
• Develop, supervise and coach assigned staff to enhance performance and increased productivity through achieving
maximum RASK on routes assigned.
• Guide the business on effective capacity deployment for maximization of revenue per available seat and reduction of costs.
• Generate revenue budget by providing passenger and revenue per month, cabin and sector proposals for sales teams.
• Provide off-line sectors opportunities to Interline Manager for SPA negotiations and highlight the interline agreements on an ongoing basis to sales teams.
• Directing, monitoring and guiding sales teams in revenue policies and ensure network generation of passenger numbers and revenues in line with the budget while promoting Kenya Airways market share.
• Formulate and direct network pricing policies to guide sales teams so as to realize annual company revenue targeted
budgets.
• Facilitate staff skills and occupational trainings for their personal growth and development as well as improve morale through team building activities.

Company industry:
Airlines
Job role:
Management

Commercial Analysis Manager

January 2009 - March 2010

Kenya Airways

Kenya

January 2009 - March 2010

Responsibilities I was involved in are;
• Develop business cases in conjunction with stakeholders to provide solutions to identified threats and opportunities and re-align deviations.
• Support the Revenue Managers to deliver the work of the pricing strategy in their clusters.
• Being involved in Special Prorate Agreements (SPA) rates to ensure that the revenue targets are achieved through competitive levels.
• Conduct relevant performance analysis and create reports to highlight and report on key performance
indicators.
• Play back-up role for Head of Revenue Management, with aim to stimulate revenue enhancing initiatives and capacity optimization.
• Maintain revenue management standards on forecasting and analyses and coaches revenue staff to ensure
quality forecasting.
• Support the airline distribution in developing reports and communicate CRS cost with an aim to achieving
budget targets.
Produce and analyses data and trends on revenue, yield, traffic-flow and booking developments and advises
stakeholders on threats, opportunities and recommends corrective actions.
• Provide interline inbound and outbound billing data and analysis per sector flown and identify traffic
opportunities.
• Prepare and submits reports on the performance of price actions against set targets for review.
• Participate in the revenue budget and scheduling process by providing information on actual performance of pricing programmes, traffic flows and connectivities.
• Develop the Revenue Management expenditure budgets, monitor expenditure and advise on deviations.
• Conduct and deliver ad-hoc route performance projects and analysis as and when required.

Company industry:
Airlines
Job role:
Accounting and Auditing

Station Accountant

September 2005 - December 2008

Kenya Airways

Kenya

September 2005 - December 2008

• Prepare profit and loss statements and monthly closing and cost accounting reports.
• Compile and analyze financial information to prepare entries to accounts, such as general ledger accounts,
and document business transactions.
• Establish, maintain, and coordinate the implementation of accounting and accounting control procedures.
• Monitor and review accounting and related system reports for accuracy and completeness.
• Prepare and review budget, revenue, expense, payroll entries, invoices, and other accounting documents.
• Analyze revenue and expenditure trends and recommend appropriate budget levels, and ensure expenditure control.
• Explain billing invoices and accounting policies to staff, vendors and clients.
• Recommend, develop and maintain financial data bases, computer software systems and manual filing
systems.
• Supervise the input and handling of financial data and reports for the company's automated financial systems.
• Interact with internal and external auditors in completing audits.

Company industry:
Airlines
Job role:
Accounting and Auditing

Education

United States International University

August 2008

August 2008

Master's degree, Finance

Kenya

Masters in Business Administration (Finance)

Strathmore University

January 2005

January 2005

Diploma, Certified Public Accountant

Kenya

Certified Public Accountant -CPA (K)

University of Nairobi

September 2004

September 2004

Bachelor's degree, Economics

Kenya

Bachelor of Arts (Economics)

Skills

BUDGETING
Intermediate
BUDGETING
Intermediate
INVENTORY
Expert
INVENTORY
Expert
PRICING
PRICING
COMMERCIAL ANALYSIS
Expert
COMMERCIAL ANALYSIS
Expert
STRATEGY FORMULATION
Intermediate
STRATEGY FORMULATION
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate

Languages

English

Intermediate

Hobbies and interests

Reading Biographies, travelling