Administrative Manager
Alshakhs Trading Company
مجموع سنوات الخبرة :8 years, 7 أشهر
• Oversaw recruitment, training, and performance evaluations, enhancing workforce competence and productivity
• Contributed to the development of strategic work plans and the establishment of company policies and systems
• Monitored and improved operational processes, ensuring efficiency and alignment with organizational goals
• Managed the renewal and issuance of new insurance policies, adapting to client requirements and ensuring high customer satisfaction
• Handled policy modifications and cancellations, demonstrating flexibility and attention to detail
• Provided problem-solving support to customers and contributed to the training of new employees, enhancing team efficiency and service quality
• Supervised project progress and completion, ensuring adherence to timelines and quality standards
• Assigned tasks and managed daily activities of workers, fostering an efficient and collaborative work environment
• Prepared and submitted detailed work reports and weekly updates, maintaining clear communication and record-keeping
• Efficiently collected overdue payments from customers, contributing to the financial health of the school
• Tracked and analyzed account statuses to identify delinquent payments, ensuring proactive debt management
• Compiled and presented comprehensive reports on outstanding customer debts, aiding in strategic financial assessments